SDI Exam SD0-302 Topic 1 Question 103 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 103
Topic #: 1

One of your analysts has asked you what ITIL is. Which of these options is the best explanation you

could give him/her?

AIt is worldwide best practice and offers guidance for designing, planning, delivering and managing IT
Services and Support and it aligns with ISO/IEC 20000

BIt is worldwide methodology for best practice for all IT Services and Support and it aligns with ISO 9000

CIt is worldwide methodology for guidance in design, planning and delivering IT projects and it aligns
with ISO 15000

DIt is worldwide best practice for the implementation of IT Business strategies and it aligns with IEC/IEC
20000

Show Suggested Answer

Suggested Answer: B

by Misty at Nov 17, 2024, 02:28 PM

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Jame

2 hours ago

I agree with Luis, option A seems to be the best explanation for what ITIL is.

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Luis

3 days ago

A) It is worldwide best practice and offers guidance for designing, planning, delivering and managing IT Services and Support and it aligns with ISO/IEC 20000.

upvoted 0 times

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