SDI Exam SD0-101 Topic 3 Question 66 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 66
Topic #: 3

[All SD0-101 Questions]

Matching the users communication style is important because

AIt increases comprehension, understanding and customer satisfaction levels

BIt increases comprehension, understanding and reduces call volumes

CIt increases comprehension, understanding and reduces call duration

DIt increases comprehension, understanding and first contact resolution

Show Suggested Answer

Suggested Answer: D

by Cheryl at Feb 26, 2023, 06:20 AM

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