SDI Exam SD0-101 Topic 3 Question 54 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 54
Topic #: 3

The main purposes of PBX and ACD systems are to

AProvide basic telephony functions to the Service Desk and identify users to the SDA

BProvide basic telephony functions to the Service Desk and screen pop-ups

CProvide basic telephony functions to the Service Desk and to route calls to Service
Desk staff based on predefined processes

DProvide basic telephony functions to the Service Desk and to route calls to Service
Desk staff based on SDA preferences

Show Suggested Answer

Suggested Answer: C

by Hermila at Jun 23, 2022, 07:24 PM

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