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Exam SD0-101 Topic 2 Question 92 Discussion
SDI Exam SD0-101 Topic 2 Question 92 Discussion
Actual exam question for SDI's SD0-101 exam
Question #: 92
Topic #: 2
[All SD0-101 Questions]
Which of these options is a benefit of self-service technology?
A
Users can log their issues at any time
B
Reduces Problem resolution time
C
Removes the need for human support
D
Reduces the number of Incidents and Service Requests
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Suggested Answer:
A
by
Lanie
at
Jul 06, 2024, 12:54 PM
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Ezekiel
15 days ago
C seems tempting, but let's be real, we'll always need those poor tech support folks to bail us out. I vote for B!
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Noel
3 days ago
I agree, B is the way to go. Quick problem resolution is key.
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Leonor
18 days ago
I agree, B is the way to go. Who doesn't love faster service? Although, I do miss the soothing hold music...
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Halina
20 days ago
Option B is definitely the biggest benefit. Cutting down on problem resolution time is a game-changer!
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Mariann
6 days ago
C) Removes the need for human support
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Kenneth
9 days ago
B) Reduces Problem resolution time
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Kyoko
12 days ago
A) Users can log their issues at any time
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Barney
1 months ago
I think all the options have their own benefits, but option B is crucial as it reduces problem resolution time.
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Lashawna
1 months ago
I believe option D is also a benefit, as it can reduce the number of Incidents and Service Requests.
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Pete
1 months ago
I agree with Lucia, being able to log issues at any time is really convenient.
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Lucia
2 months ago
I think option A is a benefit of self-service technology.
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Ezekiel
15 days agoNoel
3 days agoLeonor
18 days agoHalina
20 days agoMariann
6 days agoKenneth
9 days agoKyoko
12 days agoBarney
1 months agoLashawna
1 months agoPete
1 months agoLucia
2 months ago