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SDI Exam SD0-101 Topic 2 Question 84 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 84
Topic #: 2
[All SD0-101 Questions]

Which statement best describes methods by which customer satisfaction surveys are distributed?

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Suggested Answer: C

by Janine at Apr 13, 2024, 07:03 AM

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Emilio
8 months ago
I think any method that ensures anonymity and encourages honest feedback is crucial for accurate customer satisfaction surveys.
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Cecil
8 months ago
I also like the idea of D, it allows employees to give their feedback without feeling pressured or biased.
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Zena
8 months ago
I think D is a good option as well, distributing surveys at department meetings and by anonymous mail-drops ensures anonymity and honesty in responses.
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Lonna
9 months ago
I prefer option B, at management meetings, teambuilding events, and team meetings. It shows that the company cares about their employees' feedback.
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Cherilyn
10 months ago
I agree with C, those methods cover a wide range of communication channels.
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Yolando
10 months ago
I think the best way to distribute customer satisfaction surveys is C, through email, telephone, and face-to-face interviews.
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Catalina
11 months ago
Anonymous mail-drops? What is this, the 1950s? I'm going with C, it's the most modern and practical approach.
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Loren
11 months ago
Hold up, what about anonymous mail-drops? That's a unique one. I wonder if any companies actually do that?
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Broderick
9 months ago
I agree, those methods allow for more in-depth discussions about feedback.
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Carman
9 months ago
But I feel like email and face-to-face interviews are more common methods.
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Herschel
9 months ago
Yeah, it's a way to get honest feedback without employees feeling pressured.
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Chi
10 months ago
I think some companies do use anonymous mail-drops for surveys.
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Laurel
11 months ago
Yeah, I was leaning towards C as well. It seems to capture the most common ways companies gather customer feedback these days.
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Glenn
11 months ago
Hmm, let's see. I think option C sounds the most comprehensive - email, phone, and in-person interviews cover a lot of ground.
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Staci
11 months ago
I agree, these types of questions are so dry. But we have to remember that customer satisfaction is crucial for any business, so it's important to know the proper protocols.
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Gwenn
11 months ago
Ugh, another customer satisfaction survey question? This exam is really testing our knowledge of boring HR practices.
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