SDI Exam SD0-101 Topic 2 Question 82 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 82
Topic #: 2

[All SD0-101 Questions]

Which of these options is a benefit of self-service technology?

AUsers can log their issues at any time

BReduces Problem resolution time

CRemoves the need for human support

DReduces the number of Incidents and Service Requests

Show Suggested Answer

Suggested Answer: A

by Rosio at Mar 09, 2024, 12:52 PM

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Long

5 months ago

I agree with Denny, reducing the number of Incidents and Requests can improve efficiency.

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Denny

5 months ago

I believe another benefit is that it reduces the number of Incidents and Service Requests.

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Sina

5 months ago

I agree with Miesha, logging issues any time is definitely convenient.

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Miesha

5 months ago

I think the benefit of self-service technology is that users can log their issues at any time.

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Viola

5 months ago

I believe that reducing the number of Incidents and Service Requests is the biggest benefit of self-service technology.

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Teri

5 months ago

I personally think that self-service technology removes the need for human support, which can be both good and bad.

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Antonio

5 months ago

I agree with Margurite, having the option to log issues at any time is really convenient.

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Margurite

7 months ago

I think the benefit of self-service technology is that it reduces problem resolution time.

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