SDI Exam SD0-101 Topic 2 Question 108 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 108
Topic #: 2

[All SD0-101 Questions]

Which emotional response from a user would be considered unacceptable and would require

escalation?

AAggression

BImpatience

CCynicism

DDefensiveness

Show Suggested Answer

Suggested Answer: B

by Carline at Mar 06, 2025, 10:08 PM

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3 days ago

I agree, aggression can be dangerous and should be dealt with immediately.

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4 days ago

I think aggression would definitely require escalation.

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