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SDI Exam SD0-101 Topic 1 Question 96 Discussion

Actual exam question for SDI's SD0-101 exam
Question #: 96
Topic #: 1
[All SD0-101 Questions]

Which of these options best describes examples of self-service technology?

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Suggested Answer: D

by Aliza at Sep 12, 2024, 06:28 PM

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Bettina
5 months ago
That's true, but A also includes FAQs and IVR-based systems, which are commonly used for self-service.
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Melissa
5 months ago
But C includes web-based self-help systems, which are a key component of self-service technology.
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Antione
5 months ago
Ha! If this exam is testing my sense of humor, I'm acing it. But seriously, I think C nails it.
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Wilda
4 months ago
C it is then, thanks for the input everyone!
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Herman
4 months ago
Yeah, C also covers incident data which is important for self-service technology.
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Coletta
4 months ago
I agree, C includes web-based self-help systems and FAQs.
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Rozella
4 months ago
I think C is the best option.
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Jettie
5 months ago
I'm leaning towards D, actually.
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Bettina
5 months ago
I disagree, I believe it's A.
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Maddie
5 months ago
A seems too focused on just the technology side. Self-service is about empowering the user, not just the tools.
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Melissa
6 months ago
I think the answer is C.
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Halina
6 months ago
Hmm, I'd go with D. Can't have self-service without those handy online tutorials, am I right?
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Sheron
5 months ago
Yeah, online tutorials make it easier to figure things out on your own.
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Miss
5 months ago
I think D is a good choice too. Online tutorials are definitely helpful.
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Helaine
6 months ago
C looks like the clear winner here. Web-based self-help systems and FAQs are textbook examples of self-service tech.
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Shawana
5 months ago
Yeah, C is definitely the most relevant. Incident data and FAQs are key components of self-service technology.
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Marjory
5 months ago
I agree, C seems to be the best option. Web-based self-help systems are very common.
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Mirta
5 months ago
Yeah, I think C covers all the bases when it comes to self-service technology.
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Alysa
5 months ago
I agree, C is definitely the best option. Web-based self-help systems are so convenient.
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