SDI Exam SD0-101 Topic 1 Question 51 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 51
Topic #: 1

A call comes into the Service Desk and it is not for an IT issue. What should you do?

ARoute the call to someone who can help them

BLog an Incident

CExplain it is not an IT issue and that they need to speak to someone else

DTry to resolve their issue

Show Suggested Answer

Suggested Answer: A

by Lai at May 04, 2022, 02:27 AM

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