SDI Exam SD0-101 Topic 1 Question 102 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 102
Topic #: 1

[All SD0-101 Questions]

Your have recently been allowed to use Instant Messaging as another form of support for your

user-base. What is the key disadvantage of this method of support?

AIt can become too informal

BIt does not track activity

CIt requires a spellchecker

DIt automatically creates emoticons

Show Suggested Answer

Suggested Answer: B

by Lemuel at Oct 21, 2024, 05:21 PM

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Bette

2 months ago

Seriously, the key disadvantage of using instant messaging for support is that it's like trying to put out a fire with gasoline. What could go wrong, right? *rolls eyes*

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Pete

2 months ago

D) It automatically creates emoticons? Ha! That's the least of your worries. I'm more concerned about the potential for users to abuse the system and turn it into a virtual water cooler.

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Melinda

2 months ago

C) It requires a spellchecker? That's the least of your problems when dealing with support via instant messaging. What about the potential for miscommunication and misunderstandings?

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Tiara

22 days ago

C) It requires a spellchecker? That's the least of your problems when dealing with support via instant messaging. What about the potential for miscommunication and misunderstandings?

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Kris

25 days ago

B) It does not track activity

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Octavio

2 months ago

A) It can become too informal

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A) It can become too informal.

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