SDI Exam SD0-101 Topic 1 Question 102 Discussion

Actual exam question for SDI's SD0-101 exam

Question #: 102
Topic #: 1

[All SD0-101 Questions]

Your have recently been allowed to use Instant Messaging as another form of support for your

user-base. What is the key disadvantage of this method of support?

AIt can become too informal

BIt does not track activity

CIt requires a spellchecker

DIt automatically creates emoticons

Show Suggested Answer

Suggested Answer: B

by Lemuel at Oct 21, 2024, 05:21 PM

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Fabiola

6 days ago

A) It can become too informal? Seriously, that's the key disadvantage? How about the potential for abuse and security risks? Instant messaging is a minefield waiting to happen!

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Emogene

1 months ago

I agree with Barbra, using Instant Messaging can lead to informal conversations which may not be suitable for professional support.

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Barbra

1 months ago

A) It can become too informal.

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