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Scaled Agile SSM Exam Questions
- Topic 1: High-performing team characteristics/ Basic Agile development concepts
- Topic 2: Agile Teams in a SAFe Enterprise/ Introducing Scrum in SAFe®
- Topic 3: Scrum Master / Team Coach responsibilities/ Iteration retrospective
- Topic 4: DevOps and Release on Demand/ Agile team coaching
- Topic 5: Basic Scrum concepts/ Supporting ART Events/ Supporting Team Events
Free Scaled Agile SSM Exam Actual Questions
Note: Premium Questions for SSM were last updated On Mar. 04, 2026 (see below)
Which of the following key problems is the foundation of team dysfunction?
According to both SAFe principles and Patrick Lencioni's model (which SAFe references), the absence of trust is the foundational cause of team dysfunction. Without trust, team members are unwilling to be vulnerable, admit mistakes, or ask for help---leading to fear of conflict, lack of commitment, and poor results.
Building trust allows team members to engage in open, honest communication and constructive conflict, both of which are essential for continuous improvement and high performance. Servant leaders play a key role in fostering this psychological safety by modeling openness, empathy, and transparency.
From SAFe guidance:
''The foundation of high-performing teams is trust. Without trust, teams cannot engage in healthy conflict, commit to decisions, or hold one another accountable.''
Therefore, the correct answer is D. Absence of trust, as it is the root cause of most forms of team dysfunction.
Team A has decided to use the IP Iteration to continue the finalizing Feature delivery work they have been working on for the past two IP Iterations. What is one effect Team A might experience by continuing to stay heads-down rather than using the IP Iteration as intended?
The Innovation and Planning (IP) Iteration is designed to give teams space for innovation, exploration, learning, and improvement, not for continuing regular feature work. When a team misuses the IP Iteration to ''catch up'' on delivery, it misses the opportunity to experiment, innovate, and explore new ways to deliver solutions more effectively.
This reduces the long-term adaptability and creativity of the team, limiting their ability to introduce process or technical improvements that could increase efficiency in future PIs. The IP Iteration is also a time for the Inspect and Adapt event and PI Planning, both of which are critical to continuous improvement.
From SAFe guidance:
''The IP Iteration provides dedicated time for innovation and planning. Using it for normal work diminishes opportunities to innovate, learn, and explore new approaches.''
Therefore, the correct answer is D. They could lose an opportunity to consider new approaches to Solution delivery.
What is one purpose of the Coach Sync?
In SAFe, the Coach Sync (also known as the Scrum of Scrums or SM/TC Sync) is a coordination event for Scrum Masters and Team Coaches within an Agile Release Train (ART). The main purpose of this event is to gain visibility into team progress, discuss impediments, and ensure cross-team alignment.
Facilitated by the Release Train Engineer (RTE), the Coach Sync promotes transparency across the ART by allowing Scrum Masters to share information about iteration status, dependencies, and challenges that may affect other teams. It also serves as a forum for escalating ART-level impediments.
From SAFe guidance:
''The Coach Sync provides Scrum Masters and Team Coaches with visibility into progress and dependencies across teams and enables them to coordinate and remove impediments at the ART level.''
Thus, the correct answer is C. To gain visibility into progress, as this captures the event's primary purpose.
What is one element of the CALMR approach to DevOps?
The CALMR approach to DevOps in SAFe stands for Culture, Automation, Lean Flow, Measurement, and Recovery. It represents the foundational mindset required to achieve continuous delivery and operational excellence.
The ''C'' in CALMR stands for Culture, which emphasizes building a culture of shared responsibility between development, operations, and business teams. This shared responsibility ensures alignment, collaboration, and a collective focus on delivering value rather than working in silos.
From SAFe guidance:
''DevOps is founded on a culture of shared responsibility for the delivery of value, encouraging collaboration across all roles and reducing handoffs.''
Therefore, the correct answer is B. Create a culture of shared responsibility, as it reflects the first and most essential principle of the CALMR approach.
What is one Scrum value that can help Agile Teams create transparency?
Among the five Scrum values --- Commitment, Focus, Openness, Respect, and Courage --- the value that most directly supports transparency is Openness.
In both Scrum and SAFe, transparency is a foundational principle of empirical process control. Teams must be open about progress, impediments, challenges, and feedback to allow effective inspection and adaptation. When teams practice openness, trust grows, collaboration deepens, and issues are surfaced early rather than hidden.
The Scrum Guide (2020) states:
''The Scrum Team and its stakeholders are open about the work and the challenges. Openness encourages transparency, inspection, and adaptation.''
Similarly, SAFe encourages openness as part of the Lean-Agile mindset and team culture, ensuring alignment, honesty, and clarity across teams and ARTs.
Thus, the correct answer is B. Openness, as it directly enables transparency and honest collaboration.
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