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Scaled Agile SSM Exam - Topic 1 Question 27 Discussion

Actual exam question for Scaled Agile's SSM exam
Question #: 27
Topic #: 1
[All SSM Questions]

What is one method a Scrum Master/Team Coach can use to help teams overcome a fear of conflict?

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Suggested Answer: B

One method a Scrum Master/Team Coach can use to help teams overcome a fear of conflict is to give every team member the opportunity to contribute.Fear of conflict is one of the common dysfunctions of a team, which can result in artificial harmony, lack of trust, and avoidance of issues1To overcome this fear, the Scrum Master/Team Coach can facilitate a safe and respectful environment where team members can express their opinions, ideas, and concerns without being judged, ignored, or attacked23Giving every team member the opportunity to contribute can help them feel valued, respected, and heard, as well as foster a culture of collaboration, feedback, and learning45The Scrum Master/Team Coach can use various techniques to ensure equal participation, such as round-robin, fist of five, dot voting, silent brainstorming, and liberating structures45By encouraging healthy and constructive conflict, the Scrum Master/Team Coach can help the team improve their performance, creativity, and innovation23


by Hortencia at Sep 15, 2024, 08:05 PM

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Alfred
4 months ago
Wait, can just scheduling meetings really change how people feel about conflict?
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My
4 months ago
Enforcing limits? That seems a bit harsh for conflict resolution.
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Merilyn
4 months ago
Regular Team Syncs can also help, but not sure if they’re enough.
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Dorathy
4 months ago
Totally agree, that really helps break the ice.
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Eun
5 months ago
I think giving everyone a chance to speak is key!
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Carline
5 months ago
I feel like enforcing work-in-process limits might create more tension instead of easing it. I need to think about that one more.
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Denny
5 months ago
Aligning to shared commitments sounds familiar, but I can't recall how that specifically helps with conflict.
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Devon
5 months ago
I remember a practice question where we discussed scheduling regular Team Syncs, but I feel like that might not directly address the fear of conflict.
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Vannessa
5 months ago
I think giving every team member the opportunity to contribute could really help, but I'm not entirely sure if that's the best approach.
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Heidy
5 months ago
Aligning to shared commitments seems like a solid approach. If the team is united around common goals, they may be more willing to have difficult conversations for the greater good.
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Elenora
5 months ago
Scheduling regular Team Syncs sounds like a good strategy to me. Creating a safe space for open communication could help the team feel more comfortable addressing conflicts.
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Nu
5 months ago
Hmm, I'm a bit confused by this one. Enforcing work-in-process limits doesn't seem directly related to addressing fear of conflict. I'll have to think this through more carefully.
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Nelida
5 months ago
This seems like a tricky question. I'm not entirely sure about the best approach, but I think giving team members a chance to contribute could help overcome fear of conflict.
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Edmond
1 year ago
Scheduling regular Team Syncs can also help teams address conflicts in a safe and structured environment.
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Anglea
1 year ago
Wait, there's no option for 'Hire a professional stand-up comedian to entertain the team'? That's where I was going with this.
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Marguerita
1 year ago
D) Aligning to shared commitments
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Iola
1 year ago
C) Scheduling regular Team Syncs
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Jolene
1 year ago
B) Giving every team member the opportunity to contribute
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Susana
1 year ago
A) Enforcing work-in-process limits
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Brock
2 years ago
I agree with Albert. When everyone feels heard, they are more likely to speak up and address conflicts.
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Lavonda
2 years ago
A? Really? Enforcing limits is just going to make people more frustrated and afraid to speak up.
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Mertie
2 years ago
C for the win! Regular team meetings are a must for building trust and communication.
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Marci
2 years ago
D sounds like a good choice to me. Aligning the team on shared goals can help diffuse tense situations.
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Milly
1 year ago
D) Aligning to shared commitments
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Ilene
1 year ago
C) Scheduling regular Team Syncs
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Lamonica
1 year ago
B) Giving every team member the opportunity to contribute
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Kenneth
1 year ago
A) Enforcing work-in-process limits
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Delsie
2 years ago
I think B is the best option. Giving everyone a chance to speak up is key to overcoming fear of conflict.
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Tracie
2 years ago
Scheduling regular Team Syncs can also help teams address conflicts in a timely manner.
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Latrice
2 years ago
I agree, giving everyone a chance to contribute can help teams overcome fear of conflict.
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Albert
2 years ago
I think giving every team member the opportunity to contribute is important.
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