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Scaled Agile Exam SSM Topic 1 Question 27 Discussion

Actual exam question for Scaled Agile's SSM exam
Question #: 27
Topic #: 1
[All SSM Questions]

What is one method a Scrum Master/Team Coach can use to help teams overcome a fear of conflict?

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Suggested Answer: B

One method a Scrum Master/Team Coach can use to help teams overcome a fear of conflict is to give every team member the opportunity to contribute.Fear of conflict is one of the common dysfunctions of a team, which can result in artificial harmony, lack of trust, and avoidance of issues1To overcome this fear, the Scrum Master/Team Coach can facilitate a safe and respectful environment where team members can express their opinions, ideas, and concerns without being judged, ignored, or attacked23Giving every team member the opportunity to contribute can help them feel valued, respected, and heard, as well as foster a culture of collaboration, feedback, and learning45The Scrum Master/Team Coach can use various techniques to ensure equal participation, such as round-robin, fist of five, dot voting, silent brainstorming, and liberating structures45By encouraging healthy and constructive conflict, the Scrum Master/Team Coach can help the team improve their performance, creativity, and innovation23


by Hortencia at Sep 15, 2024, 08:05 PM

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Edmond
1 months ago
Scheduling regular Team Syncs can also help teams address conflicts in a safe and structured environment.
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Anglea
1 months ago
Wait, there's no option for 'Hire a professional stand-up comedian to entertain the team'? That's where I was going with this.
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Susana
14 days ago
A) Enforcing work-in-process limits
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Brock
2 months ago
I agree with Albert. When everyone feels heard, they are more likely to speak up and address conflicts.
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Lavonda
2 months ago
A? Really? Enforcing limits is just going to make people more frustrated and afraid to speak up.
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Mertie
2 months ago
C for the win! Regular team meetings are a must for building trust and communication.
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Marci
2 months ago
D sounds like a good choice to me. Aligning the team on shared goals can help diffuse tense situations.
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Milly
15 days ago
D) Aligning to shared commitments
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Ilene
16 days ago
C) Scheduling regular Team Syncs
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Lamonica
23 days ago
B) Giving every team member the opportunity to contribute
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Kenneth
30 days ago
A) Enforcing work-in-process limits
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Delsie
2 months ago
I think B is the best option. Giving everyone a chance to speak up is key to overcoming fear of conflict.
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Tracie
2 months ago
Scheduling regular Team Syncs can also help teams address conflicts in a timely manner.
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Latrice
2 months ago
I agree, giving everyone a chance to contribute can help teams overcome fear of conflict.
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Albert
2 months ago
I think giving every team member the opportunity to contribute is important.
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