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Scaled Agile Exam SAFe-APM Topic 6 Question 19 Discussion

Actual exam question for Scaled Agile's SAFe-APM exam
Question #: 19
Topic #: 6
[All SAFe-APM Questions]

Which research game is primarily used to better understand Customer needs?

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Suggested Answer: A

Buy a Feature is a research game that involves presenting customers with a list of possible features for a product or service, and giving them a limited budget to spend on their preferred ones. This game helps to understand customer needs, priorities, trade-offs, and willingness to pay. It also encourages collaboration and discussion among customers, and generates feedback and insights for the product team.


Buy a Feature: This article from the Scaled Agile Framework explains the purpose, process, and benefits of the Buy a Feature game, and provides an example of how it can be used in a SAFe context.

Buy a Feature: The Game that Teaches Prioritization: This article from Innovation Games describes the rules, variations, and outcomes of the Buy a Feature game, and provides tips and resources for facilitating it.

Customer Needs Analysis: Definition & Research Methods: This article from Qualtrics XM provides an overview of customer needs analysis, and discusses various research methods, including Buy a Feature, to identify and understand customer needs.

by Audry at Sep 16, 2024, 11:58 AM

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Long
5 months ago
I'm going with C) Spider Web. It's just more... entangling. You know, like how customer needs can be a real web to untangle sometimes.
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Burma
5 months ago
B) Prune the Product Tree is the obvious choice here. Weeding out the features no one wants? That's how you get to the root of customer needs.
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Ernest
5 months ago
C) Spider Web might help uncover unexpected connections between customer needs.
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Rikki
5 months ago
A) Buy a Feature could also be useful to understand what customers are willing to pay for.
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Penney
5 months ago
B) Prune the Product Tree is the obvious choice here.
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Shawnda
6 months ago
D) Show and Tell, for sure! What better way to understand your customers than by having them demonstrate their needs face-to-face? That's the way to go.
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Janine
4 months ago
C) Spider Web is another research game that can help map out the connections between different customer needs and preferences.
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Arlean
4 months ago
B) Prune the Product Tree can help identify which aspects of the product are most valuable to customers and which can be removed.
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Jamal
5 months ago
A) Buy a Feature is also a great way to understand customer needs by having them prioritize what features are most important to them.
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Sherill
6 months ago
I'm not sure, but I think it could also be B) Prune the Product Tree because it helps identify the most important features.
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Kassandra
6 months ago
I agree with Titus, Buy a Feature helps prioritize customer needs.
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Launa
6 months ago
Hmm, I'm torn between A) Buy a Feature and D) Show and Tell. Both seem like they could be used to understand customer needs, but I'll go with A).
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Craig
5 months ago
D) Show and Tell could also be helpful, but A) Buy a Feature is a solid choice.
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Domitila
5 months ago
I agree, A) Buy a Feature is a popular research game for that purpose.
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Julieta
6 months ago
I think A) Buy a Feature is a great choice for understanding customer needs.
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Titus
6 months ago
I think the answer is A) Buy a Feature.
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Tiffiny
6 months ago
I think the answer is A) Buy a Feature. It's a great way to understand customer needs by having them literally buy features they want.
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Irma
5 months ago
D) Show and Tell might be useful, but I think A) Buy a Feature is the best option.
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Alease
5 months ago
I have heard that C) Spider Web can also help in understanding customer needs.
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Chauncey
5 months ago
I think B) Prune the Product Tree is also used to better understand customer needs.
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Paola
5 months ago
I agree, A) Buy a Feature is a great way to understand customer needs.
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