Scaled Agile Exam SAFe-APM Topic 6 Question 19 Discussion

Actual exam question for Scaled Agile's SAFe-APM exam

Question #: 19
Topic #: 6

[All SAFe-APM Questions]

Which research game is primarily used to better understand Customer needs?

ABuy a Feature

BPrune the Product Tree

CSpider Web

DShow and Tell

Show Suggested Answer

Suggested Answer: A

Buy a Feature is a research game that involves presenting customers with a list of possible features for a product or service, and giving them a limited budget to spend on their preferred ones. This game helps to understand customer needs, priorities, trade-offs, and willingness to pay. It also encourages collaboration and discussion among customers, and generates feedback and insights for the product team.

Buy a Feature: This article from the Scaled Agile Framework explains the purpose, process, and benefits of the Buy a Feature game, and provides an example of how it can be used in a SAFe context.

Buy a Feature: The Game that Teaches Prioritization: This article from Innovation Games describes the rules, variations, and outcomes of the Buy a Feature game, and provides tips and resources for facilitating it.

Customer Needs Analysis: Definition & Research Methods: This article from Qualtrics XM provides an overview of customer needs analysis, and discusses various research methods, including Buy a Feature, to identify and understand customer needs.

by Audry at Sep 16, 2024, 11:58 AM

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Long

23 days ago

I'm going with C) Spider Web. It's just more... entangling. You know, like how customer needs can be a real web to untangle sometimes.

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Burma

27 days ago

B) Prune the Product Tree is the obvious choice here. Weeding out the features no one wants? That's how you get to the root of customer needs.

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Ernest

2 days ago

C) Spider Web might help uncover unexpected connections between customer needs.

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Rikki

10 days ago

A) Buy a Feature could also be useful to understand what customers are willing to pay for.

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Penney

12 days ago

B) Prune the Product Tree is the obvious choice here.

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Shawnda

1 months ago

D) Show and Tell, for sure! What better way to understand your customers than by having them demonstrate their needs face-to-face? That's the way to go.

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