You need to change standard sales processing logic and your requirement cannot be met in Customizing. What options will ensure there are no changes to SAP-delivered objects? Note: There are 3 correct answers to this question.
Business transaction event (BTE) and enhancement point are also great choices. They give me the flexibility to enhance the logic without touching the core SAP code.
I agree with Willodean, customer exit, business transaction event, and enhancement point are the options that ensure no changes to SAP-delivered objects.
Customer exit seems like a good option to avoid changes to SAP-delivered objects. It allows me to extend the functionality without modifying the standard.
Kasandra
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