D sounds a bit like a cop-out to me. Gotta do better than just setting expectations. I'd go with A, C, and E - focus on the content, the profiles, and the training. That's how you nail this recognition and re-recognition validation thing.
Hmm, I'd say A, C, and E. Definitely need to figure out the content types and profiles, and that training plan is crucial. Can't have the authors messing things up, am I right? (Hey, at least it's not as bad as trying to sell more SAP stuff, am I right?)
B? Really? Trying to upsell SAP components? Come on, this is about validating the recognition, not lining someone's pockets. I'd go with A, C, and D - gotta set those expectations right and make sure the profiles are on point.
A, C, and E seem like the right answers to me. Gotta make sure the content types are spot on and the profiles are dialed in. And training the authors is key to avoid any issues with the recognition and re-recognition validation.
Cecily
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