Including innovative ideas to showcase technology? That doesn't sound very human-centered to me. I'm pretty confident the right answers are B and C - observing user behavior and empathizing with the end-user.
Hmm, I'm a bit unsure about this one. The options seem similar, and I'm not entirely sure which one is the correct approach a BA would use. I'll have to think this through carefully.
I agree with Val. Liquidity Planning usually involves using a dedicated tool like SAP Liquidity Planner and integrating with the on-premise system like SAP S/4HANA.
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