SAP Exam C_S4CFI_2402 Topic 1 Question 7 Discussion

Actual exam question for SAP's C_S4CFI_2402 exam

Question #: 7
Topic #: 1

[All C_S4CFI_2402 Questions]

You post and match an incoming payment to the incorrect customer account. How can you correct the mistake?

AReset the clearing and reverse the document

BIssue a credit memo to the customer.

CChange the customer on the payment document.

DContact the customer through correspondence.

Show Suggested Answer

Suggested Answer: A

by Dominque at Mar 17, 2024, 02:36 AM

Limited Time Offer

25%

Off

Get Premium C_S4CFI_2402 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Nan

8 months ago

I don't think so, because that would just add more confusion to the situation.

upvoted 0 times

...

Ettie

8 months ago

This is a classic case of 'did you try turning it off and on again?' Just kidding, but seriously, option B is the way to go.

upvoted 0 times

Katheryn

7 months ago

Agreed, issuing a credit memo to the customer is the way to correct the mistake.

upvoted 0 times

...

Katheryn

7 months ago

I think option B is the best solution here.

upvoted 0 times

...

Beata

8 months ago

But wouldn't issuing a credit memo to the customer also work?

upvoted 0 times

...

Lashon

8 months ago

I agree with Remona, that seems like the most logical solution.

upvoted 0 times

...

Remona

8 months ago

I think we can reset the clearing and reverse the document to correct the mistake.

upvoted 0 times

...

Kizzy

8 months ago

I would choose D) Contact the customer through correspondence, to avoid any confusion.

upvoted 0 times

...

Georgene

8 months ago

A is the most technical solution, but it's probably overkill for a simple mistake like this. Let's keep it simple, folks.

upvoted 0 times

Jennie

8 months ago

I agree, that seems like the easiest solution.

upvoted 0 times

...

Mindy

8 months ago

Let's just issue a credit memo to the customer.

upvoted 0 times

...

Brock

8 months ago

C) Change the customer on the payment document.

upvoted 0 times

...

Jesusita

8 months ago

B) Issue a credit memo to the customer.

upvoted 0 times

...

Carri

8 months ago

B) Issue a credit memo to the customer.

upvoted 0 times

...

Margot

8 months ago

A) Reset the clearing and reverse the document

upvoted 0 times

...

Gerald

8 months ago

A) Reset the clearing and reverse the document

upvoted 0 times

...

Lashanda

8 months ago

I think both A and C could work, but it depends on the specific situation.

upvoted 0 times

...

Marg

9 months ago

D is the most professional approach. Contacting the customer directly is the right thing to do.

upvoted 0 times

...

Gary

9 months ago

C seems like the easiest solution. Changing the customer on the payment document would be the quickest fix.

upvoted 0 times

Anglea

8 months ago

I agree, it would save time and avoid any further complications.

upvoted 0 times

...

Anglea

9 months ago

C seems like the easiest solution. Changing the customer on the payment document would be the quickest fix.

upvoted 0 times

...

Vicente

9 months ago

I think option B is the way to go. Issuing a credit memo to the customer is the most straightforward way to correct the mistake.

upvoted 0 times

Shaquana

8 months ago

B) Issue a credit memo to the customer.

upvoted 0 times

...

In

8 months ago

A) Reset the clearing and reverse the document

upvoted 0 times

...

Cruz

9 months ago

I disagree, I believe the answer is C) Change the customer on the payment document.

upvoted 0 times

...

Reiko

9 months ago

I think the correct answer is A) Reset the clearing and reverse the document.

upvoted 0 times

...