SAP Exam C_HANATEC_18 Topic 8 Question 3 Discussion

Answer is C, D The Troubleshoot Unresponsive Systems function uses the SAP host agent. It can collect the most important diagnosis information from the SAP HANA database, even when the system is stopped or cannot be reached by SQL due to performance problems. To troubleshoot a system in a hang state, there is a function in SAP HANA cockpit called Troubleshoot unresponsive systems. When using this function, information is collected through the SAP host agent. The communication between the web browser and the SAP host agent is always done over HTTPS, which requires that the SAP host agent has a Secure Sockets Layer (SSL) certificate (PSE) in its security directory. The information is collected into a file named emergency_info_.zip by the Python script emergencyInfo.py. This script connects to the index server, using the hdbcons interface. The script tries to collect information about the open connections, running transactions, and threads. It also shows blocked transactions. If the index server is unavailable, no information is shown.