SAP Exam C_C4HCX_2405 Topic 2 Question 7 Discussion

Actual exam question for SAP's C_C4HCX_2405 exam

Question #: 7
Topic #: 2

What are some of the machine learning capabilities in SAP Service Cloud?Note: There are 2 correct Answers to this question.

AWarranty determination

BCustomer identification

CMachine translation

DTicket categorization

Show Suggested Answer

Suggested Answer: B, D

by Ivory at Jan 26, 2025, 05:31 PM

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Ashley

3 days ago

Customer identification and warranty determination - those sound like the right answers to me. Machine translation is cool, but not really relevant for a service cloud solution.

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Nobuko

3 days ago

I agree with Madelyn. Warranty determination and ticket categorization are definitely part of it.

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Talia

7 days ago

Ticket categorization is definitely one of the machine learning capabilities in SAP Service Cloud. I'm surprised that's not an obvious answer.

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Madelyn

18 days ago

I think the machine learning capabilities in SAP Service Cloud include warranty determination and ticket categorization.

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