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SAP Exam C_C4H56I_34 Topic 7 Question 30 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 30
Topic #: 7
[All C_C4H56I_34 Questions]

Which elements can be used to determine the reaction time in Service Level Agreements? Note:

There are 2 correct answers to this question.

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Suggested Answer: A, C

Contribute your Thoughts:

Denise
11 days ago
I think priority and case types can be used to determine reaction time.
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Lenna
11 days ago
Hmm, I think priority and maintenance plan are the correct answers here. Gotta keep those service level agreements nice and tight, you know?
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Brice
12 days ago
Definitely priority and case types. Those are the key elements that determine how quickly a service issue needs to be addressed. The other options are just irrelevant.
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Christene
4 days ago
Priority and case types are definitely the key elements for determining reaction time.
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Teri
19 days ago
I'm pretty sure the reaction time in SLAs is determined by priority and case types. Definitely not sales contracts or maintenance plans.
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Dannie
6 days ago
C) Case types
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Alayna
9 days ago
A) Priority
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