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SAP Exam C_C4H56I_34 Topic 6 Question 33 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 33
Topic #: 6
[All C_C4H56I_34 Questions]

What are the prerequisites for integrating external systems into Agent Desktop? Note: There are 2

correct answers to this question.

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Suggested Answer: A, D

To integrate external systems into Agent Desktop, you need to have SAP Event Mesh and SAP Cloud Integration as prerequisites. SAP Event Mesh is a cloud-based event bus that enables applications to communicate with each other using events. SAP Cloud Integration is a cloud-based integration platform that allows you to connect your applications with other SAP and non-SAP cloud and on-premise applications. These components enable you to create mashups that integrate external system functions into Agent Desktop, such as creating service orders and service quotations in SAP S/4HANA or SAP S/4HANA Cloud Service Management.Reference=Integrate External SAP Systems into Agent Desktop with Mashups | SAP Help Portal,Introducing Agent Desktop in SAP Service Cloud Version 2 - openSAP Microlearning


by Domonique at Mar 24, 2025, 04:24 AM

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