This is a trick question! The real answer is that service agents can create cases by using their imagination and some magic pixie dust. Why make it complicated?
I think B and D are the right answers. The question is asking how service agents can create cases, and those options specifically mention the 'Create' button and selecting 'Case'.
A and C seem like the correct options to me. The question says there are 2 correct answers, and those two choices both mention creating a case from the 'Create' button.
Linwood
3 months agoEthan
2 months agoElza
2 months agoMattie
2 months agoRocco
3 months agoKeneth
3 months agoNohemi
3 months agoCelestina
3 months agoDenny
2 months agoLatrice
3 months agoCaitlin
3 months agoTamra
4 months agoShawana
2 months agoIra
2 months agoAshanti
3 months agoLai
3 months agoLigia
4 months ago