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SAP Exam C_C4H56I_34 Topic 1 Question 15 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 15
Topic #: 1
[All C_C4H56I_34 Questions]

What functionality can be enabled to assist agents with case resolution?

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Suggested Answer: B

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Lashon
2 days ago
I agree with Viki, having access to a knowledge base can speed up case resolution.
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Viki
7 days ago
I think integrating a knowledge base would be really helpful for agents.
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