SAP Exam C_C4H510_21 Topic 4 Question 27 Discussion

Actual exam question for SAP's C_C4H510_21 exam

Question #: 27
Topic #: 4

[All C_C4H510_21 Questions]

Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?

ADo you want to support e-mail channels for corporate accounts?

BDo you want to enable agents to respond to tickets using an external e-mail client?

CDo you want to enable internal memos for tickets?

DDo you want to support e-mail channels for groups?

Show Suggested Answer

Suggested Answer: A

by Evangelina at Mar 06, 2024, 07:37 PM

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Olen

6 months ago

I think the answer is A because it specifically mentions corporate accounts, which is more likely to trigger automatic ticket creation based on e-mails.

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Wendell

6 months ago

D) Do you want to support e-mail channels for groups?

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Donte

6 months ago

I believe the answer is A, as supporting e-mail channels for corporate accounts seems more relevant for automatic ticket creation.

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Tonette

6 months ago

B) Do you want to enable agents to respond to tickets using an external e-mail client?

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Corrie

6 months ago

I think the answer is A, because enabling e-mail channels for corporate accounts would allow automatic ticket creation based on incoming e-mails.

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Yesenia

7 months ago

Haha, you know what they say - the only way to create tickets automatically is through interpretive dance. C is the only way to go!

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Vincenza

6 months ago

C) Do you want to enable internal memos for tickets?

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Margart

6 months ago

B) Do you want to enable agents to respond to tickets using an external e-mail client?

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Troy

6 months ago

A) Do you want to support e-mail channels for corporate accounts?

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Olen

7 months ago

A) Do you want to support e-mail channels for corporate accounts?

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Beula

7 months ago

I'm leaning towards C) Do you want to enable internal memos for tickets.

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Lashonda

7 months ago

This is a tough one, but I'm leaning towards A. Supporting email channels for corporate accounts seems like it could be the key to automating ticket creation.

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Tamar

7 months ago

B) I think you're right, that does seem like the best option for enabling automatic ticket creation.

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Viki

7 months ago

D) I agree, it seems like the best option for enabling automatic ticket creation.

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Toi

7 months ago

A) Do you want to support e-mail channels for corporate accounts?

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Gilma

7 months ago

B) I think that makes sense. It would streamline the process.

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Tammara

7 months ago

A) Do you want to support e-mail channels for corporate accounts?

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Heike

7 months ago

I'm pretty sure it's B) Do you want to enable agents to respond to tickets using an external e-mail client.

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Rana

8 months ago

I disagree, I believe the correct answer is D) Do you want to support e-mail channels for groups.

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Farrah

8 months ago

C is the way to go. Internal memos for tickets are where it's at! Who needs email channels when you've got good old-fashioned inter-office communication?

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