SAP Exam C_C4H510_01 Topic 2 Question 29 Discussion

Actual exam question for SAP's C_C4H510_01 exam

Question #: 29
Topic #: 2

How does the integration of SAP JAM with SAP Cloud for Customer benefit service agents? Note: There are 2 correct answers to this question.

AThey can create a ticket directly from SAP JAM

BThey can view Knowledge Base group updates in the Feed pane

CThey can edit Knowledge Base articles in the agent workspace

DThey can attach Knowledge Base articles to tickets

Show Suggested Answer

Suggested Answer: B, D

by Malcolm at May 05, 2022, 05:28 AM

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