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SAP Exam C_C4H51_2405 Topic 8 Question 2 Discussion

Actual exam question for SAP's C_C4H51_2405 exam
Question #: 2
Topic #: 8
[All C_C4H51_2405 Questions]

Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

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Suggested Answer: B, D, E

by Brunilda at Sep 10, 2024, 04:09 PM

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Jade
6 months ago
I'm feeling lucky, so I'm going with all of the above! Except B, because let's be honest, who needs employees when you've got robots doing all the work?
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Franklyn
5 months ago
D) Organization
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Clement
5 months ago
C) Account
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Nadine
5 months ago
A) Service category
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Argelia
6 months ago
I'm not sure about Organization and Territory. I think they might not be relevant for ticket routing.
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Starr
6 months ago
I agree with Galen. Service category, Employee, and Account make sense for ticket routing.
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Galen
6 months ago
I think the objects determined in ticket routing are Service category, Employee, and Account.
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Wilford
6 months ago
A, C, and E. Easy peasy lemon squeezy. It's like SAP Service Cloud is playing a game of 'Choose Your Own Adventure' with us.
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Dahlia
6 months ago
Hmm, I'm going with B, D, and E. Employees, organizations, and territories - the holy trinity of ticket routing!
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Carey
5 months ago
No problem! Ticket routing can be a bit tricky to understand at first.
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Tonette
6 months ago
Oh, I see. Thanks for the clarification.
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Therese
6 months ago
Actually, the correct answers are A, C, and E. Service category, account, and territory are the objects determined in ticket routing.
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Felix
6 months ago
I think you're on the right track with B, D, and E.
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Hector
7 months ago
A, C, and E for sure! Gotta love that ticket routing in SAP Service Cloud. It's like a game of connect-the-dots, but with customers and territories.
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Johnetta
6 months ago
I agree, ticket routing in SAP Service Cloud is like a puzzle!
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Johnetta
6 months ago
A, C, and E are correct!
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Marge
6 months ago
I agree, it's like a puzzle connecting customers and territories.
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Marge
6 months ago
A, C, and E are the correct answers for ticket routing in SAP Service Cloud.
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