SAP Exam C_C4H51_2405 Topic 5 Question 11 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 11
Topic #: 5

Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.

ASet up an approval process.

BCreate a customer and assign an email address.

CActivate Live Activity Configuration.

DDefine a template.

Show Suggested Answer

Suggested Answer: B, D

by Peggy at Sep 14, 2024, 08:45 AM

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Rosio

20 days ago

I'm stumped on this one. Maybe I should just ask Siri for the answers. Or maybe I'll just wing it and hope for the best.

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Ammie

10 days ago

A) Set up an approval process.

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Sharika

29 days ago

Haha, who even uses 'Live Activity Configuration' anymore? I bet that's just a red herring. B and D are the way to go, for sure.

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Tamra

1 months ago

Option A is definitely not correct. Setting up an approval process has nothing to do with sending emails to customers. I'd go with B and D.

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Cyndy

11 days ago

Activating Live Activity Configuration might not be necessary for sending emails, but creating a customer and defining a template are crucial.

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Marci

13 days ago

Creating a customer and defining a template are essential steps for sending emails to customers.

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Alana

20 days ago

I agree, setting up an approval process is not related to sending emails. B and D seem like the correct options.

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Gregoria

2 months ago

I believe defining a template is another step to send emails to a customer in SAP Service Cloud.

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Joaquin

2 months ago

I'm pretty sure the correct answers are B and D. You need to create a customer and assign an email address, and then define a template for the emails.

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Emile

16 days ago

That's correct. Setting up an approval process and activating Live Activity Configuration are not necessary for sending emails to a customer.

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Jerry

17 days ago

Yes, and don't forget to define a template for the emails as well.

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Kattie

1 months ago

I think you're right. We need to create a customer and assign an email address.

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Herminia

2 months ago

I agree with you, Fausto. Creating a customer and assigning an email address is also important.

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Fausto

2 months ago

I think setting up an approval process is one of the steps.

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