SAP Exam C_C4H51_2405 Topic 5 Question 11 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 11
Topic #: 5

Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.

ASet up an approval process.

BCreate a customer and assign an email address.

CActivate Live Activity Configuration.

DDefine a template.

Show Suggested Answer

Suggested Answer: B, D

by Peggy at Sep 14, 2024, 08:45 AM

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Rosio

5 months ago

I'm stumped on this one. Maybe I should just ask Siri for the answers. Or maybe I'll just wing it and hope for the best.

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Arlean

4 months ago

D) Define a template.

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Arlyne

4 months ago

C) Activate Live Activity Configuration.

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Lynda

4 months ago

B) Create a customer and assign an email address.

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Ammie

5 months ago

A) Set up an approval process.

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Sharika

5 months ago

Haha, who even uses 'Live Activity Configuration' anymore? I bet that's just a red herring. B and D are the way to go, for sure.

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Trinidad

4 months ago

I think focusing on creating a customer with an email address and defining a template is the way to go.

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Lashandra

4 months ago

Yeah, setting up approval process and defining a template are more practical.

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Charlena

4 months ago

I agree, Live Activity Configuration seems outdated. B and D are definitely the key steps.

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Tamra

6 months ago

Option A is definitely not correct. Setting up an approval process has nothing to do with sending emails to customers. I'd go with B and D.

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Cyndy

5 months ago

Activating Live Activity Configuration might not be necessary for sending emails, but creating a customer and defining a template are crucial.

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Marci

5 months ago

Creating a customer and defining a template are essential steps for sending emails to customers.

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Alana

5 months ago

I agree, setting up an approval process is not related to sending emails. B and D seem like the correct options.

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Gregoria

6 months ago

I believe defining a template is another step to send emails to a customer in SAP Service Cloud.

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Joaquin

6 months ago

I'm pretty sure the correct answers are B and D. You need to create a customer and assign an email address, and then define a template for the emails.

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Emile

5 months ago

That's correct. Setting up an approval process and activating Live Activity Configuration are not necessary for sending emails to a customer.

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Jerry

5 months ago

Yes, and don't forget to define a template for the emails as well.

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Kattie

6 months ago

I think you're right. We need to create a customer and assign an email address.

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Herminia

6 months ago

I agree with you, Fausto. Creating a customer and assigning an email address is also important.

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Fausto

6 months ago

I think setting up an approval process is one of the steps.

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