Deleting or canceling the dunning run might seem like a quick fix, but that could cause more problems down the line. Transferring to 'inactive' status is the way to go.
Hmm, I don't know. Seems like we'd be just sweeping the problem under the rug by doing that. I think we need to be more proactive and really get to the bottom of what's going on.
That's a good point. Maybe we should consider option B first - transferring the call list items to an 'inactive' status. That would at least prevent any further issues until we can investigate the problem.
But what if the business rules are actually fine, and the problem is with the data or some other system component? Reprocessing the framework might not be the best first step.
Yeah, I'm leaning towards option A - reprocessing the business rules framework. That will allow us to reevaluate the rules and hopefully identify the issue that led to the incorrect call list.
Hmm, this is an interesting question. I think the first thing we should do is assess the situation and understand why the Collection Call List is incorrect. We need to figure out what went wrong with the dunning run before we can take any corrective action.
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