I'm just imagining someone frantically pressing the 'delete' button like it's their only hope. C? Really? That's like throwing the baby out with the bathwater.
Woah, hold on there! If the customer discovered the issue, the first step should be to transfer the call list to 'inactive'. B is the way to go, folks.
Reprocessing the business rules framework? That sounds like a lot of work. I'd rather just kick back and watch the dunning run cancel itself. D all the way!
Hmm, I think the answer here is B. Transfer the call list items to 'inactive' status. That way, you can easily re-process the dunning run without deleting everything.
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