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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Questions
- Topic 1: Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
- Topic 2: Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
- Topic 3: Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
- Topic 4: User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
- Topic 5: App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
- Topic 6: Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
- Topic 7: Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Free Salesforce Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Actual Questions
Note: Premium Questions for Salesforce Certified Slack Administrator (Slack-Admn-201) were last updated On Apr. 02, 2026 (see below)
[Enterprise Grid Configuration]
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
[Integration and Automation]
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)
[Enterprise Grid Configuration]
Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)
[User Management]
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
[Change Management and Training]
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message?
(Select the best answer)
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