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Salesforce Slack Administrator Exam Questions
- Topic 1: Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
- Topic 2: Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
- Topic 3: Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
- Topic 4: User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
- Topic 5: App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
- Topic 6: Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
- Topic 7: Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Free Salesforce Salesforce Slack Administrator Exam Actual Questions
Note: Premium Questions for Salesforce Slack Administrator were last updated On Feb. 22, 2025 (see below)
You're an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You're concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team.
Which setting should you enable to prevent this from happening?
(Select the best answer.)
You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?
You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
Which plan(s) support(s) customizable message and file retention features?
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