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Salesforce Communications Cloud Exam Questions

Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Code: Salesforce Communications Cloud
Related Certification(s): Salesforce Accredited Professional Exams Certification
Certification Provider: Salesforce
Actual Exam Duration: 90 Minutes
Number of Salesforce Communications Cloud practice questions in our database: 77 (updated: Jan. 18, 2025)
Expected Salesforce Communications Cloud Exam Topics, as suggested by Salesforce :
  • Topic 1: Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
  • Topic 2: Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
  • Topic 3: Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
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Fausto

1 days ago
Salesforce Comms Cloud AP exam: done and dusted! Pass4Success, your materials were a game-changer. Thanks for helping me prepare so quickly!
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Lili

6 days ago
I passed the Salesforce Communications Cloud Accredited Professional exam, and Pass4Success practice questions were a great resource. A challenging question was about integrating Communications Cloud with Salesforce Service Cloud, focusing on case management integration.
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Bulah

1 months ago
Passed the Salesforce Communications Cloud AP exam today! Pass4Success, your practice questions were a perfect match. Thanks for the quick prep!
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Tamala

1 months ago
Excited to announce that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were a big help. One question that I found difficult was about Communications Cloud fundamentals, specifically the core components and their interactions.
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Hector

2 months ago
I passed the Salesforce Communications Cloud exam with the help of Pass4Success practice questions. There was a tough question on data management and reporting, asking how to create custom reports to track customer interactions and engagement metrics.
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Sharee

2 months ago
Salesforce Comms Cloud AP certified! Pass4Success's practice questions were key to my success. Appreciate the efficient prep materials.
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Emiko

2 months ago
Just passed the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were very helpful. One question that puzzled me was about developing and deploying Communications Cloud solutions, particularly the steps involved in deploying a new feature to production.
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Emogene

3 months ago
I successfully passed the Salesforce Communications Cloud Accredited Professional exam. Pass4Success practice questions were crucial. There was a question on campaign management, specifically about setting up and tracking multi-channel marketing campaigns. I wasn't sure about the best practices, but I still passed.
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Tom

3 months ago
Relieved to have passed the Salesforce Communications Cloud AP exam. Pass4Success, your exam prep was invaluable. Thanks for the time-saving resources!
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Carla

3 months ago
Happy to share that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were a lifesaver. A question that caught me off guard was about cross-channel engagement, asking how to create a seamless customer experience across multiple channels.
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Dottie

4 months ago
I passed the Salesforce Communications Cloud exam, thanks to Pass4Success practice questions. One challenging question was about the features and functionality of Communications Cloud, particularly how to utilize the AI-driven recommendations for customer interactions.
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Thaddeus

4 months ago
Wow, the Salesforce Comms Cloud AP exam was tough, but I made it! Pass4Success materials were a lifesaver. Grateful for the relevant practice questions.
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Miriam

4 months ago
That's helpful. Any final thoughts on your exam experience?
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Rebeca

4 months ago
Just cleared the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were invaluable. There was a tricky question on configuring and customizing Communications Cloud, specifically about setting up custom attributes for customer profiles. I wasn't entirely sure of the answer, but I managed to pass!
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Jose

5 months ago
Overall, the exam was challenging but fair. Pass4Success's practice questions were spot-on and really helped me focus my studies. I'm thrilled to have passed!
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Sheron

5 months ago
I recently passed the Salesforce Communications Cloud Accredited Professional exam, and the Pass4Success practice questions were a great help. One question that stumped me was about integrating Communications Cloud with Salesforce Marketing Cloud. It asked how to synchronize customer data between the two platforms effectively.
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Trinidad

5 months ago
Just passed the Salesforce Communications Cloud AP exam! Pass4Success's practice questions were spot-on. Thanks for helping me prep quickly!
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Clemencia

5 months ago
Passing the Salesforce Communications Cloud Accredited Professional (AP) Exam was a great achievement for me, and I owe it to Pass4Success practice questions. The exam covered important topics like Campaign Management and the purpose of Communications Cloud in marketing. One question that I remember was about segmenting audiences for targeted marketing campaigns. Although I had some doubts about the answer, I still managed to pass the exam.
upvoted 0 times
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Heike

6 months ago
My exam experience was successful as I passed the Salesforce Communications Cloud Accredited Professional (AP) Exam using Pass4Success practice questions. The exam focused on topics such as Campaign Management and understanding the core functionalities of Communications Cloud. One question that I found challenging was related to tracking campaign performance and analyzing the results. Despite my uncertainty, I was able to pass the exam.
upvoted 0 times
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Ashleigh

7 months ago
Communications Cloud AP certified! Pass4Success, you rock! Your practice tests were spot-on and saved me tons of study time.
upvoted 0 times
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France

7 months ago
I recently passed the Salesforce Communications Cloud Accredited Professional (AP) Exam with the help of Pass4Success practice questions. The exam covered topics like Communications Cloud Fundamentals and Campaign Management. One question that stood out to me was about creating personalized content for marketing campaigns. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
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Nydia

7 months ago
Salesforce Comms Cloud AP exam done and dusted! Couldn't have done it without Pass4Success. Their questions were right on the money!
upvoted 0 times
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Reuben

7 months ago
Passed the Communications Cloud AP exam with flying colors! Pass4Success, you're a gem. Your prep materials were invaluable!
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Tijuana

9 months ago
Nailed the Communications Cloud AP certification! Pass4Success's exam materials were a lifesaver. Cleared it in record time!
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Ahmed

10 months ago
Just passed the Salesforce Communications Cloud AP exam! Thanks Pass4Success for the spot-on practice questions. Saved me weeks of prep time!
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Effie

10 months ago
Pass4Success really came through with their exam prep! For anyone taking the Salesforce Communications Cloud AP exam, pay close attention to the reporting and analytics capabilities. You'll likely encounter questions about how to use Communications Cloud data to derive actionable insights and improve business outcomes in the telecom sector.
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Free Salesforce Salesforce Communications Cloud Exam Actual Questions

Note: Premium Questions for Salesforce Communications Cloud were last updated On Jan. 18, 2025 (see below)

Question #1

United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

Reveal Solution Hide Solution
Correct Answer: B, C

Question #2

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

Reveal Solution Hide Solution
Correct Answer: D

Question #3

United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

Reveal Solution Hide Solution
Correct Answer: B, C

Question #4

Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Reveal Solution Hide Solution
Correct Answer: A

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