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Salesforce Platform App Builder Exam Questions
- Topic 1: Salesforce Fundamentals: The section of the exam covers the identification of declarative customization and the use cases related to customization. The section also covers how to identify common scenarios for extending an org using AppExchange and how to apply features to limit record and field access.
- Topic 2: Data Modeling and Management: In this section of the exam, the candidates are tested for determining the appropriate data model and their understanding of the capabilities of the different types of relationships.
- Topic 3: Business Logic and Process Automation: In a given scenario, this section of the exam covers the utilization of formula fields to satisfy various business needs. It also covers identifying the capabilities and effects of roll-up summary fields.
- Topic 4: User Interface: This section of the exam covers explaining the user interface customizations and showcases the abilities and use cases for custom buttons, links, and actions.
- Topic 5: App Deployment: In this section, candidates are tested for their understanding of various business requirements, recommend a solution for vital milestones, etc.
Free Salesforce Platform App Builder Exam Actual Questions
Note: Premium Questions for Platform App Builder were last updated On Apr. 15, 2025 (see below)
Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.
How should this requirement be met?
The solution that should meet this requirement is updating the support team profile to remove the Bronze record type. This way, the support team users will not be able to create new cases with the Bronze record type, as it will not appear in their record type selection list. Option A is incorrect because updating the organization-wide defaults to private for Case does not affect the record type availability, but rather the record access level. Option C is incorrect because creating permission set group for Case that includes Platinum and Diamond record types does not prevent the support team users from creating new cases with the Bronze record type, as they may still have access to it through their profile. Option D is incorrect because making the record type hidden to support users and updating sharing roles to private does not prevent the support team users from creating new cases with the Bronze record type, as they may still have access to it through their profile.
Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch, but still needs to be able to fully customize the solution.
What should the app builder do to meet the deadline and custom requirements?
Given the need to automate a welcome email including a customized survey with customization requirements and a tight timeline, the best approach is:
Use Salesforce Flow to build the survey declaratively to meet the criteria and send it to the customer as an email (B). Flow is a powerful tool for automation in Salesforce, allowing the creation of complex workflows and user interactions without needing to write custom code. It can be used to build a survey and integrate it with email services for automated dispatch.
Working with a developer to create custom Apex and LWC (A) might meet the criteria but would not align with the limited time frame. Managed (C) and unmanaged packages (D) from AppExchange can provide pre-built solutions, but they may not offer the needed customization or could require more setup time than building directly in Flow.
Reference for automating processes with Salesforce Flow:
Salesforce Flow: https://help.salesforce.com/articleView?id=sf.flow_considerations_design.htm&type=5
The app builder at Ursa Major Solar has just created a master-detail relationship between a parent object Galaxy__c and child object
Star__c.
What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star__c?
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers
The formula for creating a visual indicator flag on each case based on the case priority should use the IMAGE and CASE functions. The IMAGE function returns an image for a given URL, and the CASE function evaluates an expression and returns a value based on that expression. Option A and D use these functions correctly, while option B and C do not.
An app builder just added a lookup field to Account from the existing custom object, Box.
Which report type is automatically created?
Upon adding a lookup field to Account from a custom object, Box:
D . Accounts with Boxes. Salesforce automatically creates a new report type that reflects the relationship from the perspective of the parent object, in this case, Accounts, showing related Box records.
This new report type enables users to create reports that list Accounts along with their associated Boxes, if any.
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