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Salesforce OmniStudio Consultant Exam Questions

Exam Name: Salesforce Certified OmniStudio Consultant
Exam Code: OmniStudio Consultant
Related Certification(s):
  • Salesforce Consultant Certifications
  • Salesforce OmniStudio Consultant Certifications
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of OmniStudio Consultant practice questions in our database: 143 (updated: Mar. 27, 2025)
Expected OmniStudio Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: FlexCards: This section of the exam covers explaining the capabilities, use cases, and the goal of utilizing FlexCards. It also covers designing Flex Cards to make sure that they are according to the needs of customers.
  • Topic 2: OmniScript: This section explains the structure of OmniScript and the validation process of building OmniScript processes to meet the expectations of customers.
  • Topic 3: Data Tools: This section of the exam covers the explanation of the goal and advantages of Integration Procedures and DataRaptors. It also covers designing and combining processes and related DataRaptors.
  • Topic 4: Best Fit Solutioning: This section of the exam covers analyzing business needs and ensuring the solutions are designed using OmniStudio tools following best practices. It also covers how to map process requirements to OmniStudio capabilities.
Disscuss Salesforce OmniStudio Consultant Topics, Questions or Ask Anything Related

Benton

4 days ago
How did you prepare for the exam? Any resources you'd recommend?
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Francoise

18 days ago
Were there questions on OmniStudio migration strategies?
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Isadora

28 days ago
Salesforce OmniStudio Consultant exam: check! Couldn't have done it without Pass4Success's excellent prep resources.
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Quiana

1 months ago
Any advice on studying OmniScript versioning?
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Salena

2 months ago
How about DataRaptor formulas? Are they covered in the exam?
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Alpha

2 months ago
Grateful for Pass4Success! Their materials helped me pass the Salesforce OmniStudio Consultant exam in record time.
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Jill

2 months ago
Did you find any questions particularly challenging?
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Dorothy

2 months ago
I recently cleared the Salesforce Certified OmniStudio Consultant exam. The Pass4Success practice questions were a big help. One tricky question was about configuring a FlexCard to display data from a custom object. I wasn't sure of the exact configuration, but I still passed.
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Candida

3 months ago
How detailed were the questions on OmniStudio for Vlocity?
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Jade

3 months ago
OmniStudio Consultant certification achieved! Pass4Success made the difference with their relevant practice questions.
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Jarod

3 months ago
Were there questions on OmniScript Types and use cases?
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Mabel

3 months ago
Happy to share that I passed the Salesforce Certified OmniStudio Consultant exam. The Pass4Success practice questions were very helpful. There was a tough question on Data Tools, specifically about when to use DataRaptors versus Integration Procedures. I wasn't completely sure, but I passed.
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Altha

4 months ago
Any tips on studying for FlexCard Components?
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Leeann

4 months ago
I passed the Salesforce Certified OmniStudio Consultant exam, and the Pass4Success practice questions were invaluable. One question that I found difficult was about choosing the best fit solution for a scenario involving multiple data sources. I wasn't entirely sure, but I made it through.
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Sena

4 months ago
Pass4Success nailed it with their OmniStudio Consultant exam prep. Just got certified and couldn't be happier!
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Royal

4 months ago
How about OmniStudio security? Is it a big part of the exam?
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King

4 months ago
Just passed the Salesforce Certified OmniStudio Consultant exam! Pass4Success practice questions were a great help. There was a question on OmniScripts, asking about the best way to handle conditional logic within a script. I had to guess a bit, but I passed.
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Doyle

5 months ago
Did you encounter any questions on OmniScript Element Types?
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Dallas

5 months ago
I am thrilled to have passed the Salesforce Certified OmniStudio Consultant exam. The Pass4Success practice questions were very useful. One question that puzzled me was about configuring a FlexCard to dynamically update based on user input. I wasn't sure of the exact steps, but I still succeeded.
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Marlon

5 months ago
Feeling accomplished! Aced the Salesforce OmniStudio Consultant exam. Pass4Success, your practice tests were a lifesaver!
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Arminda

5 months ago
I'm worried about the DataRaptor questions. Any advice?
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Carri

5 months ago
Successfully passed the Salesforce Certified OmniStudio Consultant exam! The Pass4Success practice questions were key. There was a question on Data Tools, particularly about the differences between Integration Procedures and DataRaptors. I wasn't completely confident, but I managed to pass.
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Simona

6 months ago
How about Integration Procedures? Are there many questions on that topic?
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Fletcher

6 months ago
I passed the Salesforce Certified OmniStudio Consultant exam, thanks to Pass4Success practice questions. One challenging question was about identifying the best fit solution for a complex business requirement using OmniStudio tools. I was unsure about the optimal solution, but I made it through.
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Barrie

6 months ago
Wow, the OmniStudio Consultant exam was tough, but I made it! Pass4Success really came through with their exam prep materials.
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Kip

6 months ago
Congrats! I'm preparing for the exam. Any tips on OmniScript performance optimization? I heard there might be questions on that.
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Ettie

6 months ago
Just cleared the Salesforce Certified OmniStudio Consultant exam! The Pass4Success practice questions were a lifesaver. There was a tricky question on OmniScripts, specifically about the best practices for using DataRaptors in a script. I had to think hard about it, but I still passed.
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Berry

7 months ago
My pleasure! Final advice: focus on hands-on practice, especially with complex scenarios. And don't forget to review OmniStudio best practices and design patterns. Good luck!
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Penney

7 months ago
I recently passed the Salesforce Certified OmniStudio Consultant exam and it was quite an experience. The Pass4Success practice questions were incredibly helpful. One question that stumped me was about how to configure a FlexCard to display data from multiple sources. I wasn't entirely sure about the best approach, but I managed to get through it.
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Earleen

7 months ago
Just passed the Salesforce Certified OmniStudio Consultant exam! Thanks to Pass4Success for the spot-on practice questions. Saved me so much time!
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Mohammad

7 months ago
Passing the Salesforce Certified OmniStudio Consultant exam was a great achievement for me, and I owe it to Pass4Success practice questions. The exam covered topics like FlexCards and OmniScript, which were crucial for understanding customer needs. One question that I recall from the exam was about the goal of utilizing FlexCards. It required a deep understanding of the capabilities and use cases, but I managed to answer it correctly and pass the exam.
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Tamra

8 months ago
My exam experience was successful as I passed the Salesforce Certified OmniStudio Consultant exam using Pass4Success practice questions. The exam included questions on OmniScript, focusing on the structure and validation process. One question that I remember was about building OmniScript processes to meet customer expectations. It was a bit challenging, but I was able to navigate through it and pass the exam.
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Tyisha

9 months ago
Just passed the Salesforce Certified OmniStudio Consultant exam! Watch out for questions on OmniScript design patterns and best practices. Understand when to use different element types and how they impact performance. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Dick

9 months ago
I recently passed the Salesforce Certified OmniStudio Consultant exam with the help of Pass4Success practice questions. The exam covered topics like FlexCards and OmniScript. One question that stood out to me was related to designing Flex Cards to meet customer needs. I wasn't completely sure of the answer, but I managed to pass the exam.
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Hazel

10 months ago
How does the study syllabus prepare candidates to configure data flows within Salesforce's OmniStudio platform?
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Jack

10 months ago
The study syllabus encompasses topics such as data modeling, process automation, user interface design, and integration with external systems. Candidates should focus on mastering these areas to excel in the exam and demonstrate their ability to architect efficient and scalable solutions within Salesforce environments.
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Free Salesforce OmniStudio Consultant Exam Actual Questions

Note: Premium Questions for OmniStudio Consultant were last updated On Mar. 27, 2025 (see below)

Question #1

A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.

What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?

Reveal Solution Hide Solution
Correct Answer: C

Based on dynamic inputs from OmniScript fields (C) -- The best way to integrate Salesforce Knowledge with an OmniScript is to dynamically retrieve articles based on user inputs.

A DataRaptor Extract or Integration Procedure can fetch Knowledge Articles based on values entered in the OmniScript fields (e.g., case type, keywords).

A . Using a simple search -- While a simple search is possible, OmniScripts allow for dynamic queries based on user input, making them more flexible.

B . Using a complex search algorithm -- OmniStudio does not have a complex search algorithm feature built into OmniScripts.

D . Based on static values set up during configuration -- Using static values would not allow for dynamic filtering based on user inputs.

Comprehensive and Detailed In-Depth Why not the other options?? Salesforce OmniStudio Reference:

OmniScript Integration with Salesforce Knowledge

Using DataRaptors to Fetch Knowledge Articles


Question #2

Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?

Reveal Solution Hide Solution
Correct Answer: D

Comprehensive and Detailed In-Depth The requirement is to identify an OmniScript element that retrieves Salesforce data, formats it as Value/Label pairs, and makes it available for selection in a dropdown list. In Salesforce OmniStudio, the Select element is explicitly designed for this purpose, making it the correct answer.

Here's why D. Select is the correct answer:

Functionality of the Select Element: The Select element in OmniScript creates a dropdown list (or similar UI control) that allows users to choose from a set of options. It can retrieve Salesforce data directly and present it as Value/Label pairs, where the 'Value' is the underlying data (e.g., a picklist value's API name or a record ID) and the 'Label' is the user-friendly display text (e.g., the picklist label or a record name). The Select element supports three option source types:

Manual: Hardcoded options entered by the designer.

SObject: Retrieves options dynamically from a Salesforce object field, such as a picklist or a query result.

Custom: Uses Apex or other custom logic for advanced scenarios.When configured with the 'SObject' option source, the Select element queries Salesforce data (e.g., picklist values from a field like Industry on Account) and returns it as Value/Label pairs for the dropdown.

How It Works:

In the OmniScript Designer, you set the Select element's 'Option Source' to 'SObject' and specify the object (e.g., Case) and field (e.g., Reason). The element then pulls all active picklist values from that field (e.g., Value: Billing, Label: 'Billing Issue') and populates the dropdown.

Alternatively, it can use a DataRaptor Extract to fetch a list of records (e.g., SELECT Id, Name FROM Account), where Id becomes the Value and Name becomes the Label. The retrieved data is automatically formatted as Value/Label pairs for user selection.

Meeting the Requirement: The Select element both retrieves Salesforce data (via direct SObject access or a DataRaptor) and presents it in a dropdown, fulfilling the question's criteria perfectly.

Now, let's examine why the other options are incorrect:

A . Lookup: The Lookup element in OmniScript allows users to search for and select a Salesforce record (e.g., finding an Account by typing its name). While it retrieves Salesforce data and displays a list of matching records, it's designed for record selection, not for presenting a predefined set of Value/Label pairs in a dropdown. The Lookup element returns a selected record's ID and optionally other fields, but it doesn't natively format data as a dropdown list of Value/Label pairs---it's more interactive and search-driven.

B . Calculation Action: A Calculation Action performs computations or data manipulations within an OmniScript (e.g., adding numbers or setting variables). It doesn't retrieve Salesforce data on its own (that's the role of a DataRaptor) nor does it present data in a UI component like a dropdown. It's a backend action, not a user-facing element, so it doesn't meet the requirement.

C . DataRaptor Extract Action: This option (likely a typo for 'DataRaptor Extract Action' given the OmniStudio context) refers to an OmniScript action that uses a DataRaptor Extract to retrieve Salesforce data. While it can fetch data and potentially structure it as Value/Label pairs (if the DataRaptor is configured to query a picklist field or map Id and Name), it's not an 'element' that displays a dropdown---it's an action that supplies data to other elements (like Select). The Select element uses this data, but the DataRaptor Extract Action itself doesn't render the UI.

Key Distinction:

The Select element is the only option listed that is both an OmniScript element (a UI component) and capable of retrieving Salesforce data (either directly or via a DataRaptor) to populate a dropdown with Value/Label pairs. Other tools like DataRaptors support the process, but Select is the end-point for display and interaction.


Salesforce OmniStudio Documentation: OmniScript Elements Reference -- Details the Select element's ability to retrieve Salesforce data as Value/Label pairs for dropdowns.

Salesforce OmniStudio Developer Guide: Select Element Configuration -- Explains SObject and DataRaptor integration for populating options.

Salesforce Help: OmniScript Designer -- Describes how Select differs from Lookup and actions like Calculation or DataRaptor Extract.

Question #3

A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:

* Minimize implementation time

* Ensure end-user processes are as simple as possible

* Find a way to ensure optimal UX

In this scenario, what two actions should the consultant recommend to the project team'

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: C

The two actions that the consultant should recommend to the project team are replace existing APEX using DataRaptors and HTTPActions, and implement FlexCards and OmniScripts for the front-end. Replacing existing APEX using DataRaptors and HTTPActions would reduce implementation time, as these tools are declarative and do not require coding. Implementing FlexCards and OmniScripts for the front-end would ensure end-user processes are as simple as possible, as these tools provide guided interactions and contextual data. Creating new LWC templates for branding and styling would increase implementation time, as this would require coding and testing. Using existing APEX classes as data sources would not ensure optimal UX, as this would limit the flexibility and scalability of the solution.


Question #4

A company has several customer support departments. Each

department has different case creation processes, but they want to unify

them into a single LWC OmniScript. During the discovery, the consultant

identifies two key requirements:

* Each department has different case fields they need to capture

* If the user cancels the process, they should return to a support

console app

Which two OmniScript features should the consultant recommend to meet

these requirements?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, C

Question #5

A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns

Which feature should the consultant recommend to improve performance and address users concerns?

Reveal Solution Hide Solution
Correct Answer: C


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