Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Salesforce Field Service Consultant Exam Questions

Exam Name: Salesforce Certified Field Service Consultant
Exam Code: Field Service Consultant
Related Certification(s):
  • Salesforce Consultant Certifications
  • Salesforce Field Service Consultant Certifications
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Field Service Consultant practice questions in our database: 163 (updated: Feb. 07, 2025)
Expected Field Service Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: Managing Resources: The section of the exam covers how to configure and oversee crews, find out when to set up different resource types, and suggest the best Service Territories and their Members.
  • Topic 2: Managing Work Orders: In this section, the topics covered include configuring Work Order processes, parameters, and Work Types. In a given environment, it covers how to choose the appropriate Resource Preferences and how to apply Products Required to a Work Order. It also relates to the analysis of using the Work Order Line Items.
  • Topic 3: Managing Scheduling and Optimization: The exam section covers the understanding of field service settings for SFS Administrators. In a given landscape, it covers how to select the most appropriate action to manage a Service Appointment. Moreover, the section is about applying the appropriate lifecycle of a Service Appointment required to execute a Work Order and how to select the appropriate Schedule Policy to achieve the business needs.
  • Topic 4: Configuring Mobility: This section of the exam covers assessing the needs and technologies required to implement a customer sign-off procedure and how to set up the Field Service app to support key business processes. It deals with distinguishing between Field Service Mobile and Salesforce Mobile app skills.
  • Topic 5: Managing Inventory: In this section, the focus is on business requirements and how to distinguish the appropriate price book model for products consumed. It also covers how to justify which defines the applicable inventory model and describe the Return Order object model and process.
  • Topic 6: Managing Assets: In this exam section, the focus is on the application of procedural concepts to maintain and update assets and asset relationships.
  • Topic 7: Configuring Maintenance Plans: In this exam section, focus is given on suggestions regarding the appropriate maintenance plan.
  • Topic 8: Permissions and Sharing: This exam section aims to evaluate the understanding of use cases for different types of SFS permission sets and how scheduled Service Appointments are shared with service resources.
Disscuss Salesforce Field Service Consultant Topics, Questions or Ask Anything Related

Jaime

1 days ago
Contract management questions appeared. Be familiar with service contracts, entitlements, and how they relate to field service operations.
upvoted 0 times
...

Hailey

17 days ago
Time sheet and absence management came up. Understand how to configure and use time sheets for accurate time tracking in field service.
upvoted 0 times
...

Apolonia

18 days ago
Exam success! Pass4Success's materials were crucial for my Field Service Consultant certification.
upvoted 0 times
...

Xuan

22 days ago
I passed the Salesforce Certified Field Service Consultant exam, and the Pass4Success practice questions were very useful. One question that I struggled with was about Configuring Maintenance Plans. It asked how to automate maintenance reminders for assets, and I wasn't sure about the exact steps.
upvoted 0 times
...

Lili

1 months ago
Knowledge article integration was tested. Know how to leverage knowledge articles for field service technicians and incorporate them into work orders.
upvoted 0 times
...

Shasta

2 months ago
Asset management questions were present. Study the relationship between assets, locations, and work orders in field service contexts.
upvoted 0 times
...

Earleen

2 months ago
Certified Field Service Consultant now, thanks to Pass4Success's accurate exam questions!
upvoted 0 times
...

Marion

2 months ago
Happy to report that I passed the Salesforce Field Service Consultant exam! The Pass4Success practice questions were a great help. There was a question on Managing Resources that asked how to allocate resources based on skill sets, and I had to remember the specific settings for resource management.
upvoted 0 times
...

Twana

2 months ago
Maintenance plans and preventive maintenance scenarios appeared. Understand how to create and manage maintenance plans for recurring services.
upvoted 0 times
...

Mica

2 months ago
I passed the Salesforce Certified Field Service Consultant exam, and the Pass4Success practice questions played a big role. One question that I found difficult was about Managing Inventory. It asked how to set up inventory replenishment rules, and I wasn't entirely sure about the correct configuration.
upvoted 0 times
...

Lera

2 months ago
Passed the Salesforce exam with flying colors! Pass4Success made it possible in such a short time.
upvoted 0 times
...

Leota

3 months ago
Service territory management was crucial. Know how to set up and optimize service territories for efficient field service operations.
upvoted 0 times
...

Whitley

3 months ago
Thrilled to announce that I passed the Salesforce Field Service Consultant exam! The Pass4Success practice questions were very helpful. There was a question on Permissions and Sharing that asked how to set up role-based access for different user groups, and I had to think carefully about the sharing rules.
upvoted 0 times
...

Barabara

3 months ago
Inventory management questions were tricky. Be familiar with product and location hierarchies, and how they impact stock levels and transfers.
upvoted 0 times
...

Veronique

3 months ago
I successfully passed the Salesforce Certified Field Service Consultant exam, and the Pass4Success practice questions were instrumental. One question that puzzled me was about Configuring Mobility. It asked how to enable offline access for field technicians, and I wasn't sure about all the necessary settings.
upvoted 0 times
...

Kathrine

3 months ago
Field Service Consultant exam conquered! Grateful for Pass4Success's relevant practice tests.
upvoted 0 times
...

Glory

4 months ago
Mobile app configuration came up frequently. Understand how to customize the Field Service mobile app for different user profiles and roles.
upvoted 0 times
...

Malcolm

4 months ago
Excited to share that I passed the Salesforce Field Service Consultant exam! The Pass4Success practice questions were a lifesaver. There was a question on Managing Assets that asked how to track asset lifecycle stages, and I had to recall the specific fields and processes involved.
upvoted 0 times
...

Yvonne

4 months ago
Resource management was a key focus. Expect questions on capacity-based and skills-based assignment rules. Know how to set up and utilize these effectively.
upvoted 0 times
...

Flo

4 months ago
I passed the Salesforce Certified Field Service Consultant exam, thanks to the Pass4Success practice questions. One challenging question was about Managing Scheduling and Optimization. It asked how to configure the system to automatically assign the nearest available technician to a job, and I wasn't completely confident in my answer.
upvoted 0 times
...

Stevie

4 months ago
Aced the Field Service Consultant certification! Pass4Success materials were a lifesaver for quick prep.
upvoted 0 times
...

Lashunda

5 months ago
Encountered several questions on Service Appointment scheduling optimization. Study the factors affecting automated scheduling and how to configure scheduling policies.
upvoted 0 times
...

Nguyet

5 months ago
Just cleared the Salesforce Field Service Consultant exam! The Pass4Success practice questions were a great resource. There was a tricky question on Managing Work Orders, specifically about the best practices for prioritizing urgent work orders. I had to think hard about the criteria for urgency.
upvoted 0 times
...

Shoshana

5 months ago
Just passed the Salesforce Certified Field Service Consultant exam! So grateful for Pass4Success's relevant practice questions. Be ready for scenario-based questions on Work Order management and prioritization.
upvoted 0 times
...

Gracia

5 months ago
I recently passed the Salesforce Certified Field Service Consultant exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring Maintenance Plans. It asked how to set up a recurring maintenance schedule for assets, and I wasn't entirely sure about the correct sequence of steps.
upvoted 0 times
...

Dannie

5 months ago
Just passed the Salesforce Field Service Consultant exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
...

Joseph

6 months ago
Passing the Salesforce Certified Field Service Consultant exam was a great achievement for me, and I attribute my success to using Pass4Success practice questions. The exam covered important topics like Managing Resources and Managing Work Orders. One question that I remember struggling with was related to choosing the appropriate Resource Preferences for a given environment. Despite my uncertainty, I passed the exam.
upvoted 0 times
...

Vernice

7 months ago
My exam experience was successful as I passed the Salesforce Certified Field Service Consultant exam using Pass4Success practice questions. The exam included topics such as Managing Resources and Managing Work Orders. One question that I found challenging was about configuring Work Order processes and applying Products Required to a Work Order. Despite my uncertainty, I was able to pass the exam.
upvoted 0 times
...

Jina

8 months ago
Just passed the Salesforce Certified Field Service Consultant exam! Be prepared for questions on optimization of resource scheduling and capacity planning. Study the Service Appointment lifecycle and how to maximize efficiency. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
...

Kattie

8 months ago
Service appointment booking and optimization were crucial topics in my exam. Practice solving complex scheduling problems and understanding optimization rules. Thanks to Pass4Success for providing relevant practice questions that helped me prepare efficiently and pass the exam!
upvoted 0 times
...

Ezekiel

8 months ago
I recently passed the Salesforce Certified Field Service Consultant exam with the help of Pass4Success practice questions. The exam covered topics like Managing Resources and Managing Work Orders. One question that stood out to me was related to configuring crews and setting up Service Territories. I wasn't completely sure of the answer, but I managed to pass the exam.
upvoted 0 times
...

Free Salesforce Field Service Consultant Exam Actual Questions

Note: Premium Questions for Field Service Consultant were last updated On Feb. 07, 2025 (see below)

Question #1

The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.

Which two configurations should a Consultant implement to prevent Work Orders from being closed?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.


Question #2

Which two reports should a Consultant build to track the number of parts used by a Technician during a given time period? Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

Products consumed on work order line items and products consumed on work orders are two reports that can track the number of parts used by a technician during a given time period. Products consumed on work order line items are used to track individual products or services that are part of a work order line item. Products consumed on work orders are used to track products or services that are consumed as part of a work order.


Question #3

Ursa Major Solar would like the technician who performed a customer's initial installation to also perform any subsequent service calls.

Which two actions should the field service administrator take to configure field service to ensure the installation technician is assigned to subsequent service calls?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

These are two actions that can help ensure that the technician who performed a customer's initial installation is also assigned to subsequent service calls. A preferred resource is a resource that has a preference or affinity for working with a specific account or service territory. A preferred resource service objective is a service objective that prioritizes resources that are preferred for an account or service territory. By adding the technician as a preferred resource on the account record, and adding the preferred resource service objective to the scheduling policy, the system can assign the technician to future service appointments for that account.


Question #4

Which two reports should a Consultant build to track the number of parts used by a Technician during a given time period? Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: B, D

Products consumed on work order line items and products consumed on work orders are two reports that can track the number of parts used by a technician during a given time period. Products consumed on work order line items are used to track individual products or services that are part of a work order line item. Products consumed on work orders are used to track products or services that are consumed as part of a work order.


Question #5

Technicians often need to generate a report in the customer's language.

Which configuration should the Consultant recommend to meet the requirement?

Reveal Solution Hide Solution

Unlock Premium Field Service Consultant Exam Questions with Advanced Practice Test Features:
  • Select Question Types you want
  • Set your Desired Pass Percentage
  • Allocate Time (Hours : Minutes)
  • Create Multiple Practice tests with Limited Questions
  • Customer Support
Get Full Access Now

Save Cancel