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Salesforce Experience Cloud Consultant Exam Questions

Exam Name: Salesforce Certified Experience Cloud Consultant
Exam Code: Experience Cloud Consultant
Related Certification(s):
  • Salesforce Consultant Certifications
  • Salesforce Experience Cloud Consultant Certifications
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Experience Cloud Consultant practice questions in our database: 185 (updated: Nov. 09, 2024)
Expected Experience Cloud Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: Experience Cloud Basics: In this section of the exam, candidates are tested for their knowledge about the reasons for creating or utilizing an Experience for a specific use case and how to identify the most common personas for Experience Cloud.
  • Topic 2: Sharing, Visibility, and Licensing: This section covers setting the right user visibility in an Experience as well as the correct object visibility in an Experience.
  • Topic 3: Branding, Personalization, and Content: This section covers topics such as changing an experience within the Experience Builder.
  • Topic 4: Templates and Themes: In this section, topics covered include choosing the appropriate theme for an Experience and in a given landscape, how to identify the right Template for the experience.
  • Topic 5: User Creation and Authentication: The section explains the different ways users can be created, such as manual, Data Loader, Self-Registration, and Just-in-Time (JIT) provisioning. It also describes in a given scenario how to properly set up a user for an Experience.
  • Topic 6: Adoption and Analytics: In this section of the exam, the topics covered include implementing the phases to set up Experience dashboards and insights.
  • Topic 7: Administration, Setup, and Configuration: This section covers topics such as implementing the steps for implementing Channel Sales Partner Relationship Management (PRM) and how to explain the capabilities of different Experience deployments and migrations. It also covers how to enable and activate an Experience.
  • Topic 8: Customization Considerations and Limitations: This section of the exam covers describing the limitations across all Experiences.
Disscuss Salesforce Experience Cloud Consultant Topics, Questions or Ask Anything Related

Vivienne

2 days ago
Any advice on studying for community branding questions?
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Wenona

2 days ago
Experience Cloud certification achieved! Pass4Success materials were a game-changer.
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Justine

4 days ago
I successfully passed the Salesforce Certified Experience Cloud Consultant exam, and the practice questions from Pass4Success were very useful. One question that puzzled me was about setting up sharing rules for different user roles within a community. It asked how to ensure visibility for specific records. Despite my doubts, I managed to pass.
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Shannon

17 days ago
How detailed were the questions on community licenses?
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Rima

19 days ago
Happy to share that I passed the Salesforce Certified Experience Cloud Consultant exam! The Pass4Success practice questions were spot on. There was a question about the limitations of using certain components in a community. It asked about the maximum number of custom objects that can be used. I wasn't confident in my answer, but I passed nonetheless.
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Denise

1 months ago
Any tips on studying for mobile optimization in Experience Cloud?
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Dick

1 months ago
I passed the Salesforce Certified Experience Cloud Consultant exam, thanks in part to the practice questions from Pass4Success. One challenging question was about the different templates available for building a community and their customization options. I was unsure about the best template for a customer support community, but I still succeeded.
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Elouise

1 months ago
Nailed it! Pass4Success helped me prep for the Experience Cloud exam in record time.
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Linn

2 months ago
Were there questions about integrating third-party applications?
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Antonette

2 months ago
Just cleared the Salesforce Certified Experience Cloud Consultant exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question about setting up user authentication methods, specifically around configuring SSO for external users. I wasn't entirely sure of the steps, but I still managed to get through.
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Yolande

2 months ago
Yes, know how to use Lightning Components and AppExchange to extend community functionality. Pass4Success had great practice scenarios on this topic.
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Avery

2 months ago
I recently passed the Salesforce Certified Experience Cloud Consultant exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the different branding options available for Experience Cloud sites. It asked how to apply a custom theme to a community and what limitations might exist. Despite my uncertainty, I managed to pass the exam.
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Arletta

2 months ago
Just passed the Salesforce Experience Cloud Consultant exam! Thanks Pass4Success for the spot-on practice questions.
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Tandra

3 months ago
Passing the Salesforce Certified Experience Cloud Consultant exam was a great achievement for me, and I owe it to Pass4Success practice questions. The exam covered important topics like Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that I found challenging was related to setting the correct object visibility in an Experience. Despite my initial uncertainty, I managed to select the right answer and successfully pass the exam.
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Tamra

4 months ago
The exam also covered integration with Salesforce CRM. Understand how to expose CRM data in communities and set up proper record access. Pass4Success provided excellent practice materials that covered these topics comprehensively.
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Ariel

4 months ago
My exam experience for the Salesforce Certified Experience Cloud Consultant exam was successful, thanks to Pass4Success practice questions. The exam tested my knowledge on Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that I remember was about identifying the most common personas for Experience Cloud. It was a bit tricky, but I was able to answer it correctly and pass the exam.
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Jimmie

4 months ago
Community Management was another crucial area. Expect questions on moderation tools and engagement strategies. Know how to set up topics, manage reputation systems, and create reports. Pass4Success really helped me prepare for these types of questions in a short time.
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Huey

5 months ago
Just passed the Salesforce Certified Experience Cloud Consultant exam! A key topic was Community Templates. Expect questions on choosing the right template for specific business needs. Study the differences between Customer Service, Partner Central, and Customer Account Portal templates. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Veronica

5 months ago
I recently passed the Salesforce Certified Experience Cloud Consultant exam with the help of Pass4Success practice questions. The exam covered topics such as Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that stood out to me was related to setting the right Troy visibility in an Experience. I wasn't completely sure of the answer, but I managed to pass the exam.
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Royal

6 months ago
The exam covered Digital Experiences extensively. Be prepared for scenarios on configuring user access and permissions. Understand the differences between Customer Service, Partner Central, and Customer Account Portal templates. Thanks to Pass4Success for their relevant practice questions!
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Free Salesforce Experience Cloud Consultant Exam Actual Questions

Note: Premium Questions for Experience Cloud Consultant were last updated On Nov. 09, 2024 (see below)

Question #1

Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.

What caused this issue?

Reveal Solution Hide Solution
Correct Answer: C

One possible cause of this issue is that the sender's email address was changed and not verified. The sender's email address is the email address that appears as the sender of the welcome emails to the customer users. If the sender's email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification is not completed, the welcome emails will not be sent.


Question #2

Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to

showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of

the Home page when customers are logged in.

Which functionality should UMS utilize to showcase the Home page in different ways?

Reveal Solution Hide Solution
Question #3

Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.

How should the administrator limit the fields available in the customer portal?

Reveal Solution Hide Solution
Correct Answer: C

To limit the fields available in the customer portal, the administrator should use Field-Level Security to remove access to the unwanted fields. Field-Level Security is a feature that allows the administrator to control the visibility and editability of fields for different profiles and permission sets. The administrator can use Field-Level Security to hide or make read-only the technical codes and internal information fields for the customer portal profile or permission set.


Question #4

Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.

Which permission should be granted to customers to add authorized users?

Reveal Solution Hide Solution
Correct Answer: A

To give customers the ability to add authorized users to view usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customers in their own account. UMS can use Delegated External User Administration, which is a feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.


Question #5

Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.

Mow should the Experience Cloud consultant implement this?

Reveal Solution Hide Solution
Correct Answer: C

This option allows CK to use Google as an external identity provider and enable customers to log in to the site using their Google credentials. CK can also access customers' basic profile data, such as name, email, and picture, by specifying the scopes and attributes in the authentication provider settings. CK can also use the authentication provider to configure single sign-on (SSO) and just-in-time (JIT) provisioning for the site.



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