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Salesforce Experience Cloud Consultant Exam Questions

Exam Name: Salesforce Certified Experience Cloud Consultant
Exam Code: Experience Cloud Consultant
Related Certification(s):
  • Salesforce Consultant Certifications
  • Salesforce Experience Cloud Consultant Certifications
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Experience Cloud Consultant practice questions in our database: 185 (updated: Feb. 15, 2025)
Expected Experience Cloud Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: Experience Cloud Basics: In this section of the exam, candidates are tested for their knowledge about the reasons for creating or utilizing an Experience for a specific use case and how to identify the most common personas for Experience Cloud.
  • Topic 2: Sharing, Visibility, and Licensing: This section covers setting the right user visibility in an Experience as well as the correct object visibility in an Experience.
  • Topic 3: Branding, Personalization, and Content: This section covers topics such as changing an experience within the Experience Builder.
  • Topic 4: Templates and Themes: In this section, topics covered include choosing the appropriate theme for an Experience and in a given landscape, how to identify the right Template for the experience.
  • Topic 5: User Creation and Authentication: The section explains the different ways users can be created, such as manual, Data Loader, Self-Registration, and Just-in-Time (JIT) provisioning. It also describes in a given scenario how to properly set up a user for an Experience.
  • Topic 6: Adoption and Analytics: In this section of the exam, the topics covered include implementing the phases to set up Experience dashboards and insights.
  • Topic 7: Administration, Setup, and Configuration: This section covers topics such as implementing the steps for implementing Channel Sales Partner Relationship Management (PRM) and how to explain the capabilities of different Experience deployments and migrations. It also covers how to enable and activate an Experience.
  • Topic 8: Customization Considerations and Limitations: This section of the exam covers describing the limitations across all Experiences.
Disscuss Salesforce Experience Cloud Consultant Topics, Questions or Ask Anything Related

Brock

5 days ago
Passed on my first try! Pass4Success questions aligned perfectly with the actual exam.
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Dana

22 days ago
Excited to share that I passed the Salesforce Certified Experience Cloud Consultant exam! The practice questions from Pass4Success were very helpful. One question that stumped me was about the different licensing options for community users. It asked how to choose the right license for a specific use case. Despite my uncertainty, I passed.
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Mollie

1 months ago
Certified Experience Cloud Consultant here! Pass4Success made studying efficient and effective.
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Johana

2 months ago
I passed the Salesforce Certified Experience Cloud Consultant exam, and the Pass4Success practice questions were a big help. There was a question about the initial setup and configuration of an Experience Cloud site. It asked about the steps to enable a new community. I was unsure of the exact process, but I still succeeded.
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Kenda

2 months ago
Aced the Salesforce Experience Cloud exam! Pass4Success questions were invaluable.
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Novella

2 months ago
Just passed the Salesforce Certified Experience Cloud Consultant exam! The practice questions from Pass4Success were invaluable. One question that caught me off guard was about configuring analytics for community adoption. It asked which metrics are most important to track. I wasn't certain, but I still managed to pass.
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Rosenda

3 months ago
I am thrilled to announce that I passed the Salesforce Certified Experience Cloud Consultant exam! The Pass4Success practice questions were a great help. There was a question about personalizing content for different user segments in a community. It asked how to use audience targeting effectively. I wasn't entirely sure, but I still passed.
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Vivienne

3 months ago
Any advice on studying for community branding questions?
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Wenona

3 months ago
Experience Cloud certification achieved! Pass4Success materials were a game-changer.
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Justine

3 months ago
I successfully passed the Salesforce Certified Experience Cloud Consultant exam, and the practice questions from Pass4Success were very useful. One question that puzzled me was about setting up sharing rules for different user roles within a community. It asked how to ensure visibility for specific records. Despite my doubts, I managed to pass.
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Shannon

4 months ago
How detailed were the questions on community licenses?
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Rima

4 months ago
Happy to share that I passed the Salesforce Certified Experience Cloud Consultant exam! The Pass4Success practice questions were spot on. There was a question about the limitations of using certain components in a community. It asked about the maximum number of custom objects that can be used. I wasn't confident in my answer, but I passed nonetheless.
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Denise

4 months ago
Any tips on studying for mobile optimization in Experience Cloud?
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Dick

4 months ago
I passed the Salesforce Certified Experience Cloud Consultant exam, thanks in part to the practice questions from Pass4Success. One challenging question was about the different templates available for building a community and their customization options. I was unsure about the best template for a customer support community, but I still succeeded.
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Elouise

4 months ago
Nailed it! Pass4Success helped me prep for the Experience Cloud exam in record time.
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Linn

5 months ago
Were there questions about integrating third-party applications?
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Antonette

5 months ago
Just cleared the Salesforce Certified Experience Cloud Consultant exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question about setting up user authentication methods, specifically around configuring SSO for external users. I wasn't entirely sure of the steps, but I still managed to get through.
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Yolande

5 months ago
Yes, know how to use Lightning Components and AppExchange to extend community functionality. Pass4Success had great practice scenarios on this topic.
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Avery

5 months ago
I recently passed the Salesforce Certified Experience Cloud Consultant exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the different branding options available for Experience Cloud sites. It asked how to apply a custom theme to a community and what limitations might exist. Despite my uncertainty, I managed to pass the exam.
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Arletta

5 months ago
Just passed the Salesforce Experience Cloud Consultant exam! Thanks Pass4Success for the spot-on practice questions.
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Tandra

6 months ago
Passing the Salesforce Certified Experience Cloud Consultant exam was a great achievement for me, and I owe it to Pass4Success practice questions. The exam covered important topics like Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that I found challenging was related to setting the correct object visibility in an Experience. Despite my initial uncertainty, I managed to select the right answer and successfully pass the exam.
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Tamra

6 months ago
The exam also covered integration with Salesforce CRM. Understand how to expose CRM data in communities and set up proper record access. Pass4Success provided excellent practice materials that covered these topics comprehensively.
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Ariel

7 months ago
My exam experience for the Salesforce Certified Experience Cloud Consultant exam was successful, thanks to Pass4Success practice questions. The exam tested my knowledge on Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that I remember was about identifying the most common personas for Experience Cloud. It was a bit tricky, but I was able to answer it correctly and pass the exam.
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Jimmie

7 months ago
Community Management was another crucial area. Expect questions on moderation tools and engagement strategies. Know how to set up topics, manage reputation systems, and create reports. Pass4Success really helped me prepare for these types of questions in a short time.
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Huey

8 months ago
Just passed the Salesforce Certified Experience Cloud Consultant exam! A key topic was Community Templates. Expect questions on choosing the right template for specific business needs. Study the differences between Customer Service, Partner Central, and Customer Account Portal templates. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Veronica

8 months ago
I recently passed the Salesforce Certified Experience Cloud Consultant exam with the help of Pass4Success practice questions. The exam covered topics such as Experience Cloud Basics and Sharing, Visibility, and Licensing. One question that stood out to me was related to setting the right Troy visibility in an Experience. I wasn't completely sure of the answer, but I managed to pass the exam.
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Royal

9 months ago
The exam covered Digital Experiences extensively. Be prepared for scenarios on configuring user access and permissions. Understand the differences between Customer Service, Partner Central, and Customer Account Portal templates. Thanks to Pass4Success for their relevant practice questions!
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Free Salesforce Experience Cloud Consultant Exam Actual Questions

Note: Premium Questions for Experience Cloud Consultant were last updated On Feb. 15, 2025 (see below)

Question #1

Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.

Which template should CK use to give customers the access they need?

Reveal Solution Hide Solution
Correct Answer: D

To give customers the access they need, CK should use the Account Portal template. The Account Portal template is a pre-built site that includes features such as account management, case management, and refund claims. CK can use this template to provide self-service options to its customers, such as viewing and updating their account information, creating and viewing cases, and submitting refund claims. CK can also provide access to articles from its Knowledge base using the Knowledge component or the CMS Connect component.


Question #2

AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.

Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?

Reveal Solution Hide Solution
Correct Answer: C

To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.


Question #3

Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site. CK uses Person Accounts for its customers.

How should the CK system administrator configure self-registration?

Reveal Solution Hide Solution
Correct Answer: A

To configure self-registration for customers who use Person Accounts, CK should leave the Account field blank. This will allow CK to create individual customers without associating them with an account. CK can use the standard self-registration configuration under Experience Workspace and select a profile or permission set that supports Person Accounts. CK can also customize the self-registration page and Apex handler to create Person Accounts for customers based on their information.


Question #4

AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.

Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?

Reveal Solution Hide Solution
Correct Answer: C

To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.


Question #5

Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.

What caused this issue?

Reveal Solution Hide Solution
Correct Answer: C

One possible cause of this issue is that the sender's email address was changed and not verified. The sender's email address is the email address that appears as the sender of the welcome emails to the customer users. If the sender's email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification is not completed, the welcome emails will not be sent.



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