Universal Containers has been a customer of Salesforce for 10 years. Currently they have 2 million accounts in the system. Due to an erroneous integration built 3 years ago, it is estimated there are 500,000 duplicates in the system.
Which solution should a data architect recommend to remediate the duplication issue?
Implementing duplicate rules (option D) is the best solution to remediate the duplication issue, as it allows the data architect to identify and merge duplicate accounts in Salesforce using native features and tools. Developing an ETL process that utilizes the merge API to merge the duplicate records (option A) is not a good solution, as it may require more coding and testing effort, and it does not prevent duplicates from being created in Salesforce. Utilizing a data warehouse as the system of truth (option B) is also not a good solution, as it may introduce additional complexity and cost, and it does not address the duplication issue in Salesforce. Extracting the data using data loader and using excel to merge the duplicate records (option C) is also not a good solution, as it may be time-consuming and error-prone, and it does not prevent duplicates from being created in Salesforce.
Which API should a data architect use if exporting 1million records from Salesforce?
Using Bulk API to export 1 million records from Salesforce is the best option. Bulk API is a RESTful API that allows you to perform asynchronous operations on large sets of data. You can use Bulk API to create, update, delete, or query millions of records in batches. Bulk API is optimized for performance and scalability, and it can handle complex data loading scenarios.
Northern Trail Outfitters would like to report on the type of customers. A custom field for customer type was created in Account object. Users need to be limited to the following defined choices when entering information in this field:
1. High Value
2. Medium Value
3. Low Value
Which strategy should a data architect recommend to configure customer type?
single-select restricted picklist with defined choices can be a way to configure customer type. The article states that picklists are fields that allow users to select one or more predefined values from a list, and restricted picklists ensure that users can only select from the defined values. This can help to limit the choices for customer type and ensure data quality.
Northern Trail Outfitters Is planning to build a consent form to record customer authorization for marketing purposes.
What should a data architect recommend to fulfill this requirement?
The Authorization Form Consent object is a standard object that allows you to capture customer consent for marketing purposes. It has fields such as Consent Captured Date, Consent Captured Source, Consent Description, and Consent Status. You can use this object to create consent forms and track customer responses. This is the best option to fulfill the requirement, as it does not require any custom development or external solution.
A consumer products company has decided to use Salesforce for its contact center. The contact center agents need access to the following information in Service Console when a customer contacts them:
1. Customer browsing activity on its website stored on its on premise system
2. Customer interactions with sales associates at its retail stores maintained in Salesforce
3. Contact center interactions maintained in Salesforce
4. Email campaign activity to customer from its marketing systems.
What should a data architect do to fulfill these requirements with minimum development effort in Salesforce?
Building a customer view in Service Console with components that show website data and marketing data as mashup is the best option to fulfill the requirement with minimum development effort in Salesforce. A mashup is a technique that combines data from different sources into a single user interface. You can use Visualforce pages or Lightning components to create mashups that display data from external systems such as your website and marketing system. This way, you can provide your contact center agents with a comprehensive view of the customer information they need.
Carri
4 days agoLisha
16 days agoQuentin
19 days agoPearly
1 months agoMari
1 months agoBettina
2 months agoElenora
2 months agoAlease
2 months agoBrittni
2 months agoKatheryn
3 months agoMabel
4 months agoLuz
4 months agoCarey
4 months agoArgelia
4 months agoChauncey
5 months agoJosephine
5 months agoWilda
5 months agoRicarda
5 months agoHildegarde
5 months agoAbel
7 months agoadam zampa
8 months ago