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Salesforce B2C Solution Architect Exam Questions

Exam Name: Salesforce Certified B2C Solution Architect
Exam Code: B2C Solution Architect
Related Certification(s): Salesforce B2C Solution Architect Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of B2C Solution Architect practice questions in our database: 152 (updated: Nov. 08, 2024)
Expected B2C Solution Architect Exam Topics, as suggested by Salesforce :
  • Topic 1: Given a scenario with a B2C architecture, validate that the associated systems of record, key objects/ Discovery and Customer Success
  • Topic 2: Understanding of standard Salesforce product capabilities, explain the reasoning and considerations/ recommend the implementation approach and associated relative effort Describe the appropriate themes and development lifecycle, including CI/CD and DevOps/ Given a set of customer requirements for post-purchase activities in a multi-cloud solution
  • Topic 3: Demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products/ Demonstrate how the business processes of customer acquisition
  • Topic 4: Determine the considerations that should be made as a customer is identified and how the products will support the customer through their journey
  • Topic 5: Design a multi-cloud strategy and implementation approach to support business requirements/ Recommend an appropriate solution and describe how the solution's considerations can impact implementation
  • Topic 6: Determine how to facilitate a successful customer engagement/ Given the Salesforce supported standard object definitions for Commerce objects
  • Topic 7: Given a set of business objectives and priorities, recommend an appropriate sequence for system integration/ Define appropriate systems of record for various data types for high-volume processing, system limitations
  • Topic 8: Understand the recommended methods on how to integrate systems to Service Cloud, B2C Commerce/ Recommend appropriate integration patterns based on data volume, latency, and system limitations
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Rosalind

4 days ago
I successfully passed the Salesforce Certified B2C Solution Architect exam, and Pass4Success was a big help. One question that puzzled me was related to the functional capabilities of Salesforce Commerce Cloud. I wasn't confident in my answer, but I still made it through.
upvoted 0 times
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Stanton

5 days ago
Feeling accomplished! Aced the Salesforce B2C Solution Architect cert. Pass4Success, your exam prep is top-notch!
upvoted 0 times
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Shawnna

19 days ago
Thrilled to announce that I passed the Salesforce B2C Solution Architect exam! The practice questions from Pass4Success were spot on. There was a challenging question about the best methods for data integration across different Salesforce platforms. I had to make an educated guess, but it paid off.
upvoted 0 times
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Gilma

1 months ago
I passed the Salesforce Certified B2C Solution Architect exam with flying colors. The Pass4Success practice questions were a game-changer. One question that caught me off guard was about the key considerations for designing a scalable architecture for B2C solutions. I wasn't 100% sure, but I still passed!
upvoted 0 times
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Jaime

1 months ago
Wow, the B2C Solution Architect exam was tough, but I made it! Pass4Success materials were a lifesaver. Highly recommend!
upvoted 0 times
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Felton

2 months ago
Questions on B2C performance monitoring and optimization appeared. Understand how to use Salesforce monitoring tools effectively.
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Eveline

2 months ago
Just cleared the Salesforce B2C Solution Architect exam! Thanks to Pass4Success, I felt well-prepared. There was a tricky question on how to integrate various Salesforce clouds to maximize business value. I had to guess, but it worked out in the end.
upvoted 0 times
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Angelica

2 months ago
The exam covered B2C solution governance extensively. Study best practices for managing complex, multi-cloud implementations.
upvoted 0 times
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Pauline

2 months ago
I recently passed the Salesforce Certified B2C Solution Architect exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the best practices for managing customer data models in a multi-cloud environment. I wasn't entirely sure of the answer, but I still managed to pass!
upvoted 0 times
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Carri

2 months ago
Just passed the Salesforce B2C Solution Architect exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
upvoted 0 times
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Muriel

3 months ago
I'm grateful for Pass4Success's comprehensive study materials. They covered these complex topics thoroughly, which was crucial for my exam success.
upvoted 0 times
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Dorinda

3 months ago
Passing the Salesforce Certified B2C Solution Architect exam was a great achievement for me, and I attribute my success to Pass4Success practice questions. The exam covered themes like development lifecycle and customer success. One question that I found tricky was about understanding standard Salesforce product capabilities and providing recommendations for implementation approach, which required a thorough understanding of the topic.
upvoted 0 times
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Kerrie

4 months ago
My exam experience for the Salesforce Certified B2C Solution Architect exam was successful, thanks to Pass4Success practice questions. I found the questions related to the development lifecycle, including CI/CD and DevOps, to be challenging. One question that I remember was about customer requirements for post-purchase activities in a multi-cloud solution, which required a deep understanding of the topic.
upvoted 0 times
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Arminda

4 months ago
Pass4Success's practice questions were spot-on for this topic. They definitely contributed to my success in passing the exam.
upvoted 0 times
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Sarah

5 months ago
Just passed the Salesforce Certified B2C Solution Architect exam! Pay attention to multi-cloud integration scenarios, especially those involving Marketing Cloud and Commerce Cloud. Expect questions on data modeling across these platforms. Study how customer data flows between systems and impacts personalization strategies. Thanks to Pass4Success for the spot-on practice questions that helped me prepare efficiently!
upvoted 0 times
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Marg

5 months ago
I passed the Salesforce Certified B2C Solution Architect exam with the help of Pass4Success practice questions. The exam covered topics like validating associated systems of record and key objects. One question that stood out to me was about recommending the implementation approach for standard Salesforce product capabilities, which required careful consideration.
upvoted 0 times
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Lashaun

5 months ago
Thanks to Pass4Success for their excellent exam prep materials. They really helped me understand complex topics quickly.
upvoted 0 times
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Free Salesforce B2C Solution Architect Exam Actual Questions

Note: Premium Questions for B2C Solution Architect were last updated On Nov. 08, 2024 (see below)

Question #1

Universal Containers (UC) is sending Invoice data from an external ERP system into their Salesforce org. Management is worried about data storage in their org, and after some analyses, they have identified the ERP Invoice records responsible for over 40% of the data storage. Their current business process does not require a Salesforce user to edit these records, so they can be read-only.

What recommendation should a Solution Architect make in order to reduce the storage size in Salesforce and still be able to access the ERP Invoice records in Salesforce?

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Correct Answer: D

This answer is correct because it is a way to reduce the storage size in Salesforce and still be able to access the ERP Invoice records in Salesforce. Salesforce Connect/External Objects can be used to display external data in Salesforce without copying or storing it. Custom Apex adapters can be used to connect to any external system that has a web service API, such as an ERP system. Reference: https://help.salesforce.com/s/articleView?id=sf.datacloud_connect.htm&type=5 https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_connector_intro.htm


Question #2

A university has several branded schools scattered across different colleges. Each of which has its own finances, business processes, and strategies for engaging students. They would like to introduce a university-wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs. They are looking for art environment strategy across their potential purchases of Salesforce and Marketing Cloud.

What should a Solution Architect recommend to meet their needs?

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Correct Answer: B

Marketing Cloud with multiple business units connected to multiple existing Salesforce orgs with Marketing Cloud Connect is the option that a Solution Architect should recommend to meet the university's needs. Marketing Cloud allows the university to create and execute personalized marketing campaigns across various channels and audiences. Multiple business units enable the university to have separate sub-accounts for each branded school or department, with different permissions, settings, and content. Multiple existing Salesforce orgs allow the university to maintain their existing finances, business processes, and strategies for each college or school. Marketing Cloud Connect enables the integration between Marketing Cloud and Salesforce orgs, allowing for data synchronization, cross-cloud reporting, and journey activation.


Question #3

Universal Containers is about to expand from their existing product efforts around watches into creating smart watches. These watches are intended to integrate with the users smart phone but also gather and collect health data from the watch and the phone. Universal Containers has never had to manage or work with health related data and are concerned about how to go further while still keeping their users trust.

What is a next step a Solution Architect should suggest to provide UC the kind of understanding they are looking for"?

Choose 1 answers

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Correct Answer: C

This answer is correct because it is a next step that a Solution Architect should suggest to provide UC the kind of understanding they are looking for regarding how to manage or work with health related data while still keeping their users trust. A Consequence Scanning Workshop is a method that helps identify potential positive and negative consequences of a product or service on people, society, and environment. It can help UC anticipate the impact of their work on their users' trust and privacy, and design solutions that mitigate risks and maximize benefits. Reference: https://www.salesforce.com/blog/how-relationship-design-works/


Question #4

A company is struggling to grow sales in a difficult retail climate and has tasked the Marketing team with improving their lead generation metrics. They have an existing database of customers going back five years, but there are many duplicates, the data is not extensive, and is often outdated. This could mean the potential customer base is limited. They already use Marketing Cloud Journeys extensively and their management team is open to considering additional investments if they believe it can make a difference.

Which three actions should a Solution Architect take to help meet their need for improving lead generation metrics?

Choose 3 answers

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Correct Answer: A, D, E

These answers are correct because they are actions that a Solution Architect should take to help meet the need for improving lead generation metrics. Implementing Audience Studio and integrating it with Marketing Cloud can help bridge the divide between the known and the unknown customer by capturing and activating data from multiple sources and channels. Using analytics tools such as Datorama can help improve accountability on campaign spend for digital advertising and marketing campaigns by providing insights into performance, ROI, and optimization. Running a proof-of-concept of Customer 360 Data Manager can help build unified customer identities by ingesting and matching data from different systems and creating a single source of truth for customer data. Reference: https://help.salesforce.com/s/articleView?id=sf.mc_dmp_dmp.htm&language=en_US&type=5 https://www.salesforce.com/products/marketing-cloud/best-practices/datorama-marketing-intelligence/ https://www.salesforce.com/blog/customer-360-data-personalization/


Question #5

A company uses a Salesforce solution to sell one-off products and subscription-based products to its customers. However, the company wants to let customers save their payment details when buying products online using credit cards, in order to facilitate a one-click ordering mechanism as well as an automatic payment for subscription-based item renewals.

What should a Solution Architect recommend to store payment information while still maintaining security and compliance?

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Correct Answer: D

This answer is correct because it is a way to store payment information while still maintaining security and compliance. A tokenized payment card is a method that replaces sensitive card data with a unique identifier or token that cannot be mathematically reversed. The actual card data is stored in a secure vault by a payment processor or gateway. This way, the company can facilitate one-click ordering and automatic payment without exposing or storing the actual card data. Reference: https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_payment_processing.htm&type=5


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