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Salesforce B2C Solution Architect Exam Questions

Exam Name: Salesforce Certified B2C Solution Architect
Exam Code: B2C Solution Architect
Related Certification(s): Salesforce B2C Solution Architect Certification
Certification Provider: Salesforce
Actual Exam Duration: 120 Minutes
Number of B2C Solution Architect practice questions in our database: 152 (updated: Apr. 15, 2025)
Expected B2C Solution Architect Exam Topics, as suggested by Salesforce :
  • Topic 1: Discovery and Customer Success: This topic equips solution architects to master customer engagement by planning agendas, gathering and documenting requirements, and crafting designs tailored to scenarios. It emphasizes product selection based on Salesforce's capabilities and validates B2C architecture by addressing systems of record, key objects, and risks. Additionally, the topic enhances skills to recommend implementation approaches, articulate relative effort, and manage dev-ops lifecycles in multi-cloud environments to meet change management objectives.
  • Topic 2: Functional Capabilities and Business Value: Solution architects gain expertise in aligning Salesforce B2C products to customer requirements, showcasing seamless consumer journeys across marketing, purchasing, servicing, and loyalty. This topic further demonstrates optimizing post-purchase experiences in multi-cloud solutions, delivering outstanding customer satisfaction by leveraging Salesforce's integrated capabilities.
  • Topic 3: Architecture Design: This section empowers solution architects to illustrate interactions between Salesforce products and third-party systems for commerce journeys. It emphasizes analyzing processes to propose value-driven customer experiences, recommending multi-cloud strategies for personalized solutions, and addressing data security and residency requirements with impact-conscious implementation plans.
  • Topic 4: Data Models and Management: The focus here is on articulating Commerce object relationships, integrating systems for prioritized business objectives, and employing Salesforce privacy management features. Solution architects also gain the expertise to extend standard data models for high-volume processing, navigate system limitations, and implement best practices for data migration strategies using Salesforce tools.
  • Topic 5: Integration: This topic prepares solution architects to design multi-cloud integrations, recognizing OOTB features, system constraints, and the need for custom solutions. It delves into recommending integration patterns suited to data volumes, latency, and compliance requirements, while demonstrating secure methods to connect Service Cloud, B2C Commerce, and Marketing Cloud environments using APIs and protocols.
Disscuss Salesforce B2C Solution Architect Topics, Questions or Ask Anything Related

Fletcher

20 days ago
B2C Solution Architect cert achieved! Pass4Success, your practice questions were invaluable. Saved me weeks of study time!
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Joni

2 months ago
Passed the B2C Solution Architect exam today! Pass4Success, your materials were spot-on. Thanks for the quick prep!
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Lynelle

3 months ago
Just became a Salesforce B2C Solution Architect! Pass4Success made my prep so efficient. Grateful for their help!
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Cordelia

3 months ago
Happy to report that I passed the Salesforce B2C Solution Architect exam! The practice questions from Pass4Success were extremely helpful. There was a tricky question about the integration patterns for connecting Salesforce with third-party systems. I had to guess, but it worked out.
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Carolynn

4 months ago
Salesforce B2C Solution Architect certified! Couldn't have done it without Pass4Success. Their questions were right on target.
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Gianna

4 months ago
I passed the Salesforce Certified B2C Solution Architect exam, and I owe it to the Pass4Success practice questions. One question that I found difficult was about the best practices for customer discovery and success in a B2C context. I wasn't certain of my answer, but I still succeeded.
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Fairy

5 months ago
Pass4Success, you rock! Your practice tests were crucial for my B2C Solution Architect exam success. Thank you!
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Gail

5 months ago
Excited to share that I passed the Salesforce B2C Solution Architect exam! The Pass4Success practice questions were invaluable. There was a tough question about the key components of a robust data management strategy in Salesforce. I wasn't sure, but I managed to pass.
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Rosalind

5 months ago
I successfully passed the Salesforce Certified B2C Solution Architect exam, and Pass4Success was a big help. One question that puzzled me was related to the functional capabilities of Salesforce Commerce Cloud. I wasn't confident in my answer, but I still made it through.
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Stanton

5 months ago
Feeling accomplished! Aced the Salesforce B2C Solution Architect cert. Pass4Success, your exam prep is top-notch!
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Shawnna

6 months ago
Thrilled to announce that I passed the Salesforce B2C Solution Architect exam! The practice questions from Pass4Success were spot on. There was a challenging question about the best methods for data integration across different Salesforce platforms. I had to make an educated guess, but it paid off.
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Gilma

6 months ago
I passed the Salesforce Certified B2C Solution Architect exam with flying colors. The Pass4Success practice questions were a game-changer. One question that caught me off guard was about the key considerations for designing a scalable architecture for B2C solutions. I wasn't 100% sure, but I still passed!
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Jaime

7 months ago
Wow, the B2C Solution Architect exam was tough, but I made it! Pass4Success materials were a lifesaver. Highly recommend!
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Felton

7 months ago
Questions on B2C performance monitoring and optimization appeared. Understand how to use Salesforce monitoring tools effectively.
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Eveline

7 months ago
Just cleared the Salesforce B2C Solution Architect exam! Thanks to Pass4Success, I felt well-prepared. There was a tricky question on how to integrate various Salesforce clouds to maximize business value. I had to guess, but it worked out in the end.
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Angelica

7 months ago
The exam covered B2C solution governance extensively. Study best practices for managing complex, multi-cloud implementations.
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Pauline

7 months ago
I recently passed the Salesforce Certified B2C Solution Architect exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the best practices for managing customer data models in a multi-cloud environment. I wasn't entirely sure of the answer, but I still managed to pass!
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Carri

8 months ago
Just passed the Salesforce B2C Solution Architect exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Muriel

8 months ago
I'm grateful for Pass4Success's comprehensive study materials. They covered these complex topics thoroughly, which was crucial for my exam success.
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Dorinda

8 months ago
Passing the Salesforce Certified B2C Solution Architect exam was a great achievement for me, and I attribute my success to Pass4Success practice questions. The exam covered themes like development lifecycle and customer success. One question that I found tricky was about understanding standard Salesforce product capabilities and providing recommendations for implementation approach, which required a thorough understanding of the topic.
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Kerrie

9 months ago
My exam experience for the Salesforce Certified B2C Solution Architect exam was successful, thanks to Pass4Success practice questions. I found the questions related to the development lifecycle, including CI/CD and DevOps, to be challenging. One question that I remember was about customer requirements for post-purchase activities in a multi-cloud solution, which required a deep understanding of the topic.
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Arminda

9 months ago
Pass4Success's practice questions were spot-on for this topic. They definitely contributed to my success in passing the exam.
upvoted 0 times
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Sarah

10 months ago
Just passed the Salesforce Certified B2C Solution Architect exam! Pay attention to multi-cloud integration scenarios, especially those involving Marketing Cloud and Commerce Cloud. Expect questions on data modeling across these platforms. Study how customer data flows between systems and impacts personalization strategies. Thanks to Pass4Success for the spot-on practice questions that helped me prepare efficiently!
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Marg

10 months ago
I passed the Salesforce Certified B2C Solution Architect exam with the help of Pass4Success practice questions. The exam covered topics like validating associated systems of record and key objects. One question that stood out to me was about recommending the implementation approach for standard Salesforce product capabilities, which required careful consideration.
upvoted 0 times
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Lashaun

11 months ago
Thanks to Pass4Success for their excellent exam prep materials. They really helped me understand complex topics quickly.
upvoted 0 times
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Free Salesforce B2C Solution Architect Exam Actual Questions

Note: Premium Questions for B2C Solution Architect were last updated On Apr. 15, 2025 (see below)

Question #1

A customer has been using Marketing Cioud with their existing (non-Salesforce) ecommerce site for more than 3 years and is now implementing Service Cloud to help improve the quality of support given to their customers. While Service Cloud will be integrated with the ecommerce site and they want to use many Marketing Cloud Connect features, the customer is insisting on continuing to use the existing integration between the ecommerce site and Marketing Cloud until they move to Salesforce B2C Commerce (planned for the coming 2 years).

Which two concerns should the Solution Architect raise with the customer considering the approach they want to take?

Choose 2 answers

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Question #2

A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.

What is an example artifact that can be used to ensure the company understands the systems involved in the solution'

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Question #3

A company wants to use Marketing Cloud to send customer electronic receipts that originate from its point of sale (POS) system. The company has a need for the receipt to be sent no more than 10 minutes after purchase and would like to track all email sends that are being placed to that customer, The Marketing Cloud Contact Key should be the Service Cloud Contact ID.

What solution should a Solution Architect recommend to achieve this need?

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Question #4

Refer to the image below:

A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.

After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?

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Question #5

Given that a company wants the purchase data from B2C Commerce In Sales Cloud, what standard objects from Sales Cloud should a Solution Architect map to B2C Commerce objects?

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Correct Answer: D

Contact, Order, and Product are the standard objects from Sales Cloud that a Solution Architect should map to B2C Commerce objects. Contact represents a person who is a customer or a potential customer of the company. Order represents an order placed by a customer for one or more products. Product represents an item or service that the company sells. These objects can be mapped to B2C Commerce objects such as Customer, Order, and Product using the B2C Commerce APIs or the Commerce Cloud Connector.



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