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Salesforce B2B Commerce Administrator Exam Questions
- Topic 1: Salesforce B2B Commerce Basics: This section of the exam measures Salesforce B2B Commerce Administrators' knowledge of fundamental concepts of B2B Commerce, including its value proposition and how it integrates with Salesforce's core architecture.
- Topic 2: Salesforce B2B Commerce App: This section assesses the knowledge of Salesforce Administrators regarding the Salesforce B2B Commerce App and its capabilities. Candidates will showcase their ability to deliver business value using features that require minimal coding, emphasizing the importance of leveraging clicks rather than code to achieve results.
- Topic 3: Storefront Deployment: This section evaluates the skills of Salesforce B2B Commerce Administrators in understanding various deployment options and the entire storefront deployment lifecycle.
- Topic 4: Product Organization and Administration: In this section, B2B Commerce Administrators will be tested on their comprehension of product organization, including categories, product variations, imports, and translations.
- Topic 5: Content Integration: This area examines the skills of B2B Commerce Administrators in utilizing Salesforce CMS features to enhance product-based use cases. Candidates will demonstrate leveraging these tools to create engaging content that delivers business value.
- Topic 6: Storefront Management: This section focuses on the capabilities of B2B Commerce Administrators to utilize platform features like Experience Cloud to improve both Buyer and Buyer Manager experiences.
- Topic 7: Advanced Topics: In this final segment, Salesforce B2B Commerce Administrators will diagnose and resolve issues related to storefront configuration that may impede launch readiness. This skill is crucial for ensuring a smooth and efficient rollout of commerce solutions.
Free Salesforce B2B Commerce Administrator Exam Actual Questions
Note: Premium Questions for B2B Commerce Administrator were last updated On Apr. 06, 2025 (see below)
Which two steps can an Administrator take to present different user experiences to different Buyers in a
storefront?
To present different user experiences to different buyers in a storefront, an Administrator can:
A) Create audiences to define different segments: This allows for the customization of content and experiences based on specific characteristics of user segments.
B) Use page variations: Different page layouts and content can be presented to different audiences, enabling a highly personalized shopping experience for each user group.
While testing a B2B store, an Administrator notices that the image for a product is missing on the cart page.
Which product image should the Administrator fix?
To ensure the product image appears on the cart page, the Administrator should fix the:
B) Product List Image: This image is typically used in summary views, such as in the shopping cart, to represent the product. Ensuring this image is correctly set and accessible will solve the issue of missing product images on the cart page.
This action ensures that customers have a visual confirmation of their chosen products throughout the shopping process, enhancing usability and the overall shopping experience.
A company sells products to industrial customers and only wants the customers to purchase products in increments of five.
Which two steps must an Administrator complete to implement this?
To ensure customers can only purchase products in increments of five, an Administrator must:
A) Connect the product to a Quantity Rule: This involves creating a Quantity Rule that specifies the allowed increments for product quantities and then associating this rule with the specific products.
D) Create Purchase Quantity Rules: This step involves defining the rules that govern purchase quantities, including setting the required increments, which in this case would be increments of five.
These steps ensure that when customers add products to their cart, they can only do so in the specified increments, aligning with the company's sales strategy and operational requirements.
Which three objects need the "Public Read Only" access level to enable external buyers to view products on the storefront?
To enable external buyers to view products on the storefront, the objects that need to be set to 'Public Read Only' access level are Order Delivery Method (B), Catalog (C), and Price Book (E). Order Delivery Method is crucial for buyers to understand shipping options; Catalog structures the product offerings and navigation; and Price Book holds the pricing details necessary for purchase decisions. Providing 'Public Read Only' access to these objects ensures that external buyers can browse products, understand pricing, and comprehend delivery options without compromising other data's security or integrity. Accounts (A of a ProductCode is fundamental for the indexing process itself.
Which two permission sets are needed for a user on the storefront to view other accounts across multiple accounts?
For a user on the storefront to view other accounts across multiple accounts, the necessary permission sets are C. Account Switcher User, which allows users to switch between different accounts they have access to, and D. Buyer Manager (or B2B Commerce Super User), which provides broader permissions including the ability to manage and view information related to multiple accounts.
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