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Salesforce ARC-801 Exam Questions

Exam Name: Design and Implement B2B Multi-Cloud Solutions
Exam Code: ARC-801
Related Certification(s):
  • Salesforce Architect Certifications
  • Salesforce B2B Solution Architect Certifications
Certification Provider: Salesforce
Number of ARC-801 practice questions in our database: 112 (updated: Nov. 12, 2024)
Expected ARC-801 Exam Topics, as suggested by Salesforce :
  • Topic 1: Communicate with Stakeholders and Multiple Departments/ Understand the Relationship Between Connected Business Relationships and Meaningful Customer Experiences
  • Topic 2: Demonstrate Business, Delivery, and Technical Leadership/ Learn About Account-Based Marketing
  • Topic 3: Understand the Business Problem/ Explore Solution Architecture for Multi-Cloud Implementations
  • Topic 4: Adjust Solution Design Based on Critiques/ Design Solution Architecture for Multi-Cloud Implementation
  • Topic 5: Compare Customer Relationship Management (CRM) and ERP/ Understand the Difference Between Direct and Indirect Sales
  • Topic 6: Examine a Configuration to Installation Use Case/ Review Artifact Solution Design for B2B Marketing Use Case
  • Topic 7: Understand Quote to Installation Solutions/ Review Artifact Solution Design for Cart to Quote Use Case
  • Topic 8: Learn About the Benefits of Data Governance/ Review Artifact Solution Design for Configuration to Installation Use Case
  • Topic 9: Explore ERP in a System Engagement Framework/ Explore Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement
  • Topic 10: Define Enterprise Resource Planning (ERP)/ Examine a Multi-Org and Multi-Cloud Case Study
  • Topic 11: Understand the Role of a B2B Solution Architect/ Define B2B from a Salesforce Perspective
Disscuss Salesforce ARC-801 Topics, Questions or Ask Anything Related
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Winfred

7 days ago
Heads up on integration patterns! The exam asks about choosing between real-time, batch, and event-driven integrations for various B2B scenarios.
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Brock

8 days ago
Excited to share that I passed the exam, and Pass4Success was a great help. One question that puzzled me was about the introduction to B2B solution architecture. It asked how to design a scalable architecture for a B2B solution, and I had to think about the key components and best practices.
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Lavonda

19 days ago
Certified in Salesforce B2B Multi-Cloud Solutions! Pass4Success really came through with relevant exam prep. Couldn't have done it without them.
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Elena

22 days ago
Passed thanks to Pass4Success! Don't overlook Revenue Cloud. Questions focus on how it streamlines quote-to-cash processes for subscription-based businesses.
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Chanel

23 days ago
Thrilled to have passed the exam! The Pass4Success practice questions were spot on. There was a question on engaging with customers post-sales using Service Cloud. It asked how to set up a case management system to improve customer support, and I had to consider various Service Cloud features.
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Lavonne

1 months ago
The exam tests your knowledge of B2B2C use cases. Prepare to explain how to leverage Experience Cloud to create partner portals for multilevel distribution networks.
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Karl

1 months ago
I passed the exam with flying colors, thanks to Pass4Success. One challenging question was about discovery and customer success. It asked how to effectively gather requirements from stakeholders to ensure the solution meets business needs, and I had to recall the best techniques for stakeholder interviews.
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Deandrea

2 months ago
Whew, that exam was tough! Grateful for Pass4Success - their materials were a lifesaver. Passed on my first try!
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Nieves

2 months ago
Exam tip: Study Salesforce Order Management's role in B2B commerce. Expect questions on how it handles fulfillment and inventory management across multiple channels.
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Tiffiny

2 months ago
Just cleared the exam, and the Pass4Success practice questions were a lifesaver! There was a tricky question on governing data and integration processes. It asked how to ensure data consistency across multiple Salesforce orgs, and I had to think hard about the best practices for data governance.
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Maybelle

2 months ago
Just passed the Salesforce Certified: Design and Implement B2B Multi-Cloud Solutions exam! Thanks to Pass4Success for the spot-on practice questions. Be ready for scenario-based questions on integrating Sales Cloud with CPQ for complex quoting processes.
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Mitsue

2 months ago
I recently passed the Salesforce Design and Implement B2B Multi-Cloud Solutions exam, and I must say the Pass4Success practice questions were incredibly helpful. One question that stumped me was about setting up lead scoring in Marketing Cloud Account Engagement (Pardot). It asked how to configure scoring rules to prioritize high-value leads, and I wasn't entirely sure of the best approach.
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Maryann

3 months ago
Just passed the Salesforce B2B Multi-Cloud Solutions exam! Thanks Pass4Success for the spot-on practice questions. Saved me tons of time!
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Michel

3 months ago
With the help of Pass4Success practice questions, I successfully passed the Salesforce Design and Implement B2B Multi-Cloud Solutions exam. The exam emphasized the importance of communicating with stakeholders and multiple departments, as well as understanding the relationship between connected business relationships and meaningful customer experiences. One question that tested my knowledge was about the impact of meaningful customer experiences on building long-term B2B relationships. Despite some uncertainty, I was able to pass the exam.
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Malissa

4 months ago
My exam experience was successful as I passed the Salesforce Design and Implement B2B Multi-Cloud Solutions exam using Pass4Success practice questions. The topics of business, delivery, and technical leadership were crucial in the exam, along with learning about account-based marketing. One question that challenged me was about demonstrating business leadership in implementing multi-cloud solutions for B2B customers. Despite my initial uncertainty, I was able to pass the exam.
upvoted 0 times
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Yaeko

5 months ago
I passed the Salesforce Design and Implement B2B Multi-Cloud Solutions exam with the help of Pass4Success practice questions. The exam covered topics like communicating with stakeholders and understanding the relationship between connected business relationships and meaningful customer experiences. One question that stood out to me was related to account-based marketing, where I had to demonstrate my understanding of how it can impact B2B sales strategies. Despite being unsure of the answer, I managed to pass the exam.
upvoted 0 times
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Thurman

5 months ago
Just aced the Salesforce B2B Multi-Cloud exam! Pass4Success's materials were key to my quick preparation. Thank you!
upvoted 0 times
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Claribel

5 months ago
Just passed the Salesforce B2B Multi-Cloud exam! Pass4Success's practice questions were spot-on. Thanks for helping me prepare quickly!
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Tiffiny

5 months ago
Security and data privacy were crucial topics. You'll encounter questions about implementing proper access controls and data protection measures across multi-cloud solutions. Focus on Salesforce Shield, field-level security, and compliance requirements. Pass4Success's exam materials were instrumental in helping me grasp these concepts quickly and pass the exam.
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Darrin

6 months ago
Successfully cleared the Salesforce exam! Pass4Success's practice tests were invaluable. Thanks for the efficient preparation!
upvoted 0 times
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Della

6 months ago
Passed the Salesforce B2B Multi-Cloud cert! Pass4Success's relevant questions made all the difference. Thank you for the quick prep!
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Rodrigo

6 months ago
Wow, that exam was tough! Grateful for Pass4Success's materials - they really helped me pass in such a short time. Thanks!
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Free Salesforce ARC-801 Exam Actual Questions

Note: Premium Questions for ARC-801 were last updated On Nov. 12, 2024 (see below)

Question #1

Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.

Based on that criteria, which solution should the Solution Architect recommend to UC?

Reveal Solution Hide Solution
Correct Answer: B

For Universal Containers' requirements of sending scheduled emails and tracking opens, Marketing Cloud Account Engagement (formerly Pardot) is the recommended solution. It is specifically designed for B2B marketing automation, including email campaigns, lead nurturing, and engagement tracking. Marketing Cloud Account Engagement can handle the variable volume of emails and provides detailed analytics on email interactions, ensuring UC can effectively communicate with its audience and gain insights into campaign performance, in line with Salesforce's marketing automation best practices.


Question #2

Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales dat

a. TheProduct data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.

What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

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Correct Answer: D

Deactivating products in Salesforce aligns with the ERP's status, maintaining data integrity without losing historical data. Marking related Opportunity and Quote data as inactive preserves historical records for reference without affecting active reporting, ensuring compliance with data retention policies and supporting accurate data analysis and decision-making.


Question #3

Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contactrecords. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.

What should a Solution Architect demo to the Marketing team to show that the different business units are connected correctly?

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Correct Answer: D

To demonstrate that different business units can only see lead or contact records for their business unit, a Solution Architect can create a dynamic list that applies the same rules to multiple business units. The dynamic list will show the total leads and contacts in the list for each business unit, demonstrating that the data sharing rules are working correctly.

To demonstrate that Marketing Cloud Account Engagement (formerly Pardot) is correctly connected with Sales Cloud across different business units, creating dynamic lists with identical criteria in each business unit and comparing the total leads and contacts can effectively showcase proper segmentation and access control. This approach allows the Solution Architect to visually represent how marketing data and activities are appropriately partitioned and managed across the business units, ensuring that leads and contacts are only accessible by the relevant teams, in line with Salesforce's best practices for managing data in multi-business unit environments.


Question #4

Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectationsand expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.

The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.

What is the appropriate next step 'or the Solution Architect?

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Correct Answer: C

An iterative rollout strategy, starting with B2B Commerce in a new geography, allows Universal Containers to quickly establish a digital presence and capture market share, addressing the urgency conveyed by the sales leader. This phased approach ensures a focused and manageable implementation, providing immediate value and learning from the initial launch to inform subsequent phases. It aligns with Salesforce's recommendations for adopting a scalable and adaptable implementation strategy, particularly for complex, multi-cloud solutions in dynamic market conditions.


Question #5

Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.

UC has expressedinterest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.

What should a Solution Architect consider m a potential solution?

Reveal Solution Hide Solution
Correct Answer: B

Appointment Assistant lets Field Service customers book, confirm, reschedule, or cancel theirupcoming appointments. For Self-Service Scheduling, you only need one license per org assigned to one user. You can also customize the look and feel of your self-service scheduling pages and embed them into your Experience Cloud site.


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