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Salesforce Advanced Administrator Exam Questions
- Topic 1: Security and Access: In this topic, your understanding of record access, field-level security, and user authentication will be tested in realistic scenarios. Prove your ability to manage profiles, permission sets, and hierarchical sharing settings while supporting complex business models. This knowledge ensures you can secure sensitive data effectively and manage system-wide access controls.
- Topic 2: Objects and Applications: Here, skills of administrators in enhancing Salesforce’s data structure and user experience will be measured. Show how you can leverage relationships like master-detail, lookup, and junction objects, and extend UI/UX through tools like Dynamic Forms and Lightning App Builder. This section validates your ability to tailor the platform to meet specific organizational needs.
- Topic 3: Auditing and Monitoring: Salesforce administrators will evaluate tools like debug logs and audit trails to monitor system activity and ensure compliance with business and legal standards. You showcase your expertise in diagnosing and troubleshooting security settings to maintain a reliable and secure Salesforce environment.
- Topic 4: Cloud Applications: Your understanding of Salesforce’s cloud applications will be assessed, focusing on their use in Sales, Service, and Experience Cloud. Salesforce administrators display their proficiency in configuring Forecasting, Territory Management, and Salesforce Knowledge to optimize workflows, and ensure they understand the tools that connect users with customers.
- Topic 5: Data and Analytics Management: This section tests your ability to manage data and deliver actionable insights. Demonstrate expertise in tools like reporting snapshots, joined reports, and dashboard filters while ensuring high data quality. Be prepared to connect and manage data both inside and outside Salesforce using solutions like Salesforce Connect and third-party tools.
- Topic 6: Environment Management and Deployment: Here, your skills in deploying metadata between environments will be evaluated. You will need to showcase best practices for change sets and understand the capabilities of AppExchange solutions. Your expertise ensures smooth transitions between sandbox and production environments.
- Topic 7: Process Automation: In this crucial topic, you will prove your ability to solve complex business problems with Salesforce’s automation tools. Highlight your skills in troubleshooting and selecting the best automation tool while understanding the implications of Salesforce’s execution order. Your solutions must demonstrate efficiency and alignment with business goals.
Free Salesforce Advanced Administrator Exam Actual Questions
Note: Premium Questions for Advanced Administrator were last updated On Apr. 13, 2025 (see below)
An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.
Choose 2 answers
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
Two considerations that the administrator should remember about roll-up summary fields are:
Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record. Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup. They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.
Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.
Which two sandboxes should be used in this instance?
Choose 2 answers
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