Salesforce Exam User Experience Designer Topic 7 Question 35 Discussion

Actual exam question for Salesforce's User Experience Designer exam

Question #: 35
Topic #: 7

[All User Experience Designer Questions]

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.

Which additional element(s) would be essential?

ATraining and support planning

BUser interface planning

COnboarding planning

DVoice and tone planning

Show Suggested Answer

Suggested Answer: B

by Leslie at Jan 08, 2023, 11:53 AM

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