Salesforce Exam User Experience Designer Topic 3 Question 21 Discussion

Actual exam question for Salesforce's User Experience Designer exam

Question #: 21
Topic #: 3

[All User Experience Designer Questions]

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.

In which two ways could confirmation bias be avoided?

Choose 2 answers

AInterview users about the intended use of the product to support the questionnaire creation.

BObtain user feedback to reinforce known assumptions and support design decisions.

CDiversity feedback by ensuring it features as many unique perspective as possible.

DReview questions to remove assumptions about issues or problem not supported by quantitative data.

Show Suggested Answer

Suggested Answer: B, C

by Malcolm at May 07, 2022, 03:20 AM

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