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Salesforce Exam User Experience Designer Topic 1 Question 59 Discussion

Actual exam question for Salesforce's User Experience Designer exam
Question #: 59
Topic #: 1
[All User Experience Designer Questions]

The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.

In which way could their experience be most effectively improved?

Show Suggested Answer Hide Answer
Suggested Answer: A

When the Service team at Cloud Kicks faces difficulty due to an overload of list views, the most effective way to improve their experience is by decluttering the list views to make relevant ones easier to find. This can be achieved by:

Streamlining the List Views: Removing less frequently used or irrelevant list views from the public view helps in reducing clutter and focusing on the most pertinent information. This streamlining process makes navigation more intuitive and efficient for the service team members.

Options B (Updating Sharing Rules) and C (Allowing users to manage public list views) might help in managing access to records and customization, but they do not directly address the issue of having too many list views, which is the primary concern impacting the team's ability to find relevant information quickly.

Reference: Salesforce's documentation on managing list views provides strategies for organizing and customizing list views to improve usability and efficiency. This includes guidelines on creating, editing, and managing visibility of list views to ensure that users have access to the most relevant and useful information.


Contribute your Thoughts:

Orville
6 months ago
Wait, so they have too many list views, and the solution is to... add more list views? I'm going with B. Sharing Rules all the way!
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Ramonita
6 months ago
This is a classic case of 'too many cooks in the kitchen'. Let's just give the users the power to handle their own list views. C is the answer!
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Stephen
5 months ago
Rikki: C is the way to go then!
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Rikki
5 months ago
Definitely, it would make things much easier for them.
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Shasta
6 months ago
I agree, users should be able to manage their own list views.
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Marleen
6 months ago
B) Definitely. Sharing Rules are the way to go. That way, you keep the list views but only the relevant ones are visible. Efficient and clean.
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Valene
6 months ago
Hmm, I don't know. Removing low list views from public view seems a bit drastic. Why not just let the users handle it themselves? C is the way to go, in my opinion.
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Virgilio
6 months ago
C) Allow users to manage public list views
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Sanda
6 months ago
B) Update Sharing Rules so users only see records they need to see.
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Alecia
6 months ago
A) Remove low list view from public view.
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Shonda
6 months ago
C) Allowing users to manage the public list views could work, but that might just create more chaos. I think B is the way to go.
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Lavera
5 months ago
B) Update Sharing Rules so users only see records they need to see.
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Cathrine
5 months ago
A) Remove low list view from public view.
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Deja
5 months ago
B) Update Sharing Rules so users only see records they need to see.
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Viva
6 months ago
A) Remove low list view from public view.
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Chaya
6 months ago
C) Allowing users to manage the public list views could work, but that might just create more chaos. I think B is the way to go.
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Arlette
6 months ago
B) Update Sharing Rules so users only see records they need to see.
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Lou
7 months ago
B) Updating the Sharing Rules seems like the most effective solution. Keeping the list views available but controlling the visibility is key.
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Wilford
6 months ago
B) I agree, updating Sharing Rules would definitely streamline the user experience and make it easier to find relevant list views.
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Rochell
6 months ago
A) Removing low list views from public view could also help declutter the list of available views.
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