Salesforce Exam Service-Cloud-Consultant Topic 9 Question 53 Discussion

Actual exam question for Salesforce's Salesforce Certified Service Cloud Consultant exam

Question #: 53
Topic #: 9

[All Salesforce Certified Service Cloud Consultant Questions]

The Service Manager at Universal Containers is concerned that users will NOT be able to manage cases in the Service Console efficiently and reduce clicks.

Which feature should a Consultant implement to address this concern?

AConfigure Macros

BMultiple Monitors Components

CCollapsible Sidebar Components

DConsole Keyboard Shortcuts

Show Suggested Answer

Suggested Answer: A

by Iluminada at May 09, 2022, 10:06 AM

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