Salesforce Exam Service Cloud Consultant Topic 8 Question 77 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 77
Topic #: 8

[All Service Cloud Consultant Questions]

Cloud Kicks is migrating from an external knowledge base to Salesforce Knowledge. Currently, users can select from 8 top-level topics. Each topic has 250 subtopics, arranged into a hierarc that is 10 levels deep.

What should a consultant recommend?

AOrganize up to 200 categories in each category group.

BConsolidate into 3 or fewer category groups.

CReorganize Into a hierarchy with 6 or fewer levels.

DAssign up to 10 data categories per category group to each article.

Show Suggested Answer

Suggested Answer: D

by Ashlyn at Oct 02, 2023, 06:53 PM

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