Salesforce Exam Service-Cloud-Consultant Topic 8 Question 59 Discussion

Actual exam question for Salesforce's Salesforce Certified Service Cloud Consultant exam

Question #: 59
Topic #: 8

A Service Manager has just configured Chat at a company site. Now, the Agents cannot see the Chat footer component in the ....

Which configuration option should be verified?

AVerify that users have access to the Chat public group.

BVerify that users are assigned the Chat user profile

CVerify that users have access to the Chat buttons.

DVerify that users are assigned the Chat feature license.

Show Suggested Answer

Suggested Answer: D

by Nana at Aug 20, 2022, 04:48 PM

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