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Salesforce Exam Service Cloud Consultant Topic 7 Question 100 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam
Question #: 100
Topic #: 7
[All Service Cloud Consultant Questions]

Universal Containers wants to provide its resellers a secure portal where they can share their customer accounts, submit and track the status of their cases, and view reports and dashboards.

Which solution should a consultant recommend?

Show Suggested Answer Hide Answer
Suggested Answer: B

For providing resellers with a secure portal to share customer accounts, submit and track cases, and view reports, implementing a Partner Experience site is recommended. This solution offers a collaborative platform tailored for partners, enhancing communication, case management, and access to vital information, strengthening the partnership ecosystem.


by Gail at Sep 14, 2024, 06:05 PM

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Tatum
21 days ago
I've heard the Partner Experience site is so secure, even the NSA can't crack it. Sign me up!
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Weldon
25 days ago
The Partner Experience site is the way to go. I'm just hoping it comes with a built-in coffee maker, you know, for those long reseller meetings.
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France
26 days ago
I'm not sure why we're even considering anything other than the Partner Experience site. It's literally made for this exact use case.
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Arlene
2 days ago
A) Employee Community
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Ethan
1 months ago
The Partner Experience site seems like the obvious choice here. It's tailored for businesses like Universal Containers to engage with their partners.
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Brandee
1 months ago
I think the Partner Experience site would be the best solution. It's designed specifically for resellers to collaborate and manage their accounts.
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Raymon
1 days ago
C) Customer Experience site
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Shanda
3 days ago
B) Partner Experience site
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Timothy
11 days ago
A) Employee Community
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Timothy
1 months ago
I disagree. I think Employee Community would be better for secure portal access.
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Bettina
1 months ago
I agree with Amber. Partner Experience site makes sense for resellers.
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Amber
2 months ago
I think the solution should be Partner Experience site.
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