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Salesforce Exam Service Cloud Consultant Topic 5 Question 6 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam
Question #: 6
Topic #: 5
[All Service Cloud Consultant Questions]

Universal Containers wants to let its customers interact real-time with support agents from their computers and mobile devices.

What feature should a consultant recommend to meet this requirement?

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Suggested Answer: B

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