Salesforce Exam Service Cloud Consultant Topic 4 Question 37 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 37
Topic #: 4

[All Service Cloud Consultant Questions]

After migrating from Knowledge to Lightning Knowledge, Authors are unable to create FAQ article type, but can successfully create Install Notes article type. Support Managers have confirmed that articles of type FAQ exist in Production.

How should a consultant correct this problem?

AGrant Authors access to the FAQ record type.

BAdd Authors to the FAQ Data Category.

CGrant Authors access to the FAQ article type.

DSet Article Org Wide Default to Public ReadWrite.

Show Suggested Answer

Suggested Answer: A

by Caprice at May 10, 2022, 01:55 AM

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