Salesforce Exam Service Cloud Consultant Topic 4 Question 29 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 29
Topic #: 4

[All Service Cloud Consultant Questions]

Universal Containers knows it will be adding new Cases at a rate of 4-6 million per year and wants to maintain performance over time. Which two recommended techniques should be utilized? Choose 2 answers

AOptimize queries to reduce the scope of Cases included with each search.

BCreate a data retention plan that archives or purges Cases at regular intervals.

CAsk contact center managers to review data each quarter to possibly delete.

DWrite an Apex trigger that deletes one case each time a new case is created.

Show Suggested Answer

Suggested Answer: A, B

by Arthur at May 03, 2022, 09:33 AM

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